And forget about getting some type of assistant over the telephone related to following up with services. A totally seamless transaction from my first internet inquiry to the final paperwork. Thank you guys! I arrived at Mercedes in North Orlando a little before 12:15 PM on Friday, Aug 29 with a nail in my right back tire, right in the middle of the tire. Simple images such Thank you Brian. Excellent service on the vehicle and working with Dave was a pleasure. I recently purchased 2014 E350 from this dealership. I am again pleased that I bought my GLE350 From Auto Nation and use them for service . According to our data, the Mercedes-Benz logotype was designed in 2010 for the automotive Fadi was unbelievable! She is on top of your car when it goes into service. Structure My Deal tools are complete you're ready to visit Mercedes-Benz of North Orlando! They were able to assist me with my issues with a quick and easy process. They should have offered a replacement vehicle once they were aware repairs was going to take all day. During our search for the M Class we wanted at our price range, we visited/contacted all the MB dealerships within a 100 mile radius. Unfortunately, the tire was not in stock, which is typical for a 2014 ML350, but the service consultant started the warranty process, ordered it and scheduled its installation for when it arrived two weeks later. Called the dealer and confirmed it all fixed and good to go. The official and primary colors of Mercedes Benz can be found below. Great Job! To make things worse, the advisor was making the excuse that he didn't communicate with the technician to know if the piece is there (what luxury car dealership is this?). ADAM made it happen even when it looks difficult. fast and prompt service. Awesome! They made the experience pleasant, which is why I would recommend Mercedes Benz of North Orlando. But this was partially offset for a good price on the M3. She was professional, friendly, & prompt! I recently purchase a used 2006 500SL from Syed Shariff. Brought in my car and Benjamin quickly took care of me, looked into the history of my vehicle and explain how long it would take to do whatever maintenance was needed on the vehicle. In the Mercedes market red is usually used on roadsters and sport coupes. These service team is amazing, the valet kids, mechanics and manager Mrs Dufresne, are all shiny stars, thank you. Recently moved and changed dealerships to Mercedes-Benz of North Orlando. until I have a problem. Excellent service, and fair pricing! After 3 plus hours they did not finish all of the recalls. I thought that this was pretty ridiculous as I was approximately 1500 miles shy. He made us feel really really good and I will definitely recommend him to my colleagues and my friend. The technician performed the required maintenance and the results were spectacular. Definitely I will go back for my next purchase and recommend to my friends and relatives! Very good in helping to arrange how and when to get my Mercedes to their dealership for a diagnostic check ! I received great service from Brian Pak and Crystal Etzold. Tom the Service Manager was very nice to talk to and helpful. Best mercedes dealer. Awesome customer service. No pressure and he is so knowledgeable about every aspect of the cars he sells. She took real good care of me and find the exact car I wanted. Seems like a lot. The way to keep people coming back is to do the little extra that isnt expected. The light grey color from the Mercedes-Benz logo represents balance. Great job hiring someone who is a natural with customer service!!!! Everything was as promised and on time. And easy to work with. Excellent service, no waiting, done quickly, very welcoming. Check in was smooth and Jennifer kept me informed of the process. Done with the tools you need? We were unsure if it was safe, Tom talked us through and arranged for diagnostics. Totally impressed with Tom and his team's communication, consideration and expertise. Our service rep was excellent. I do not agreed with some recommendations due to the fact that wasn't accurate. Mercedes-Benz CMYK color code for dark grey can be found below. Awesome service and I love my car . He keeps me i formed and is always great with. Thank you. As usual, Mercedes-Benz of North Orlando provided the necessary services in a timely and efficient manner. Our Service Manger Richard Shattuck was Outstanding. Great communication from online appointment setup on a Sunday to frequent updates while service was being done. I would NOT recommend Mercedes-Benz of North Orlando! Plus of course your discounts and their fees. Mercedes of North Orlando is likely Florida's finest MB dealership. Proficient and courteous. Bought a used car from online autonation post found by Ryan to match all specifications. He kept me up to date on everything. Had my 500SO in for major service. Firstly, the dealership told us that there was a $235 service fee to look into the cause of the noise, something that our dealership in Seattle has never done. Wasn't greatdidn't meet my expectations for Mercedes-Benz. Mr. Welch is one of the best service advisors I've dealt with over the years. Ordered it in mid-July and had to wait until October 5 for delivery. Thomas and the team of MB North Orlando were fantabulous!!! I was promised my car the end of the day I brought it in and was lead to believe the tire was done to find out it wasn?t plus they never got to the other issue. I get a call 20 minutes later from the service associate asking me if I was still in the area? Thank you, Tom and thank you Mercedes North Orlando! Great service- had to have RV towed over weekend! The shop side of the house at this dealership is exceptional. Thank you Cortney for all your help and Kindness.. My advisor Courtney Mclean was very courteous and studious when I needed my car fixed. Big Box auto owner. This is truely a remarkable experience from the time you pull up and until you depart. The Reps Jennifer and mechanic Chris are very good listeners and are concern of my needs everytime I visit dealership. Dave did a great job handling the service of our vehicle. Another I have never had a better car buying experience than those MANY occasions I have purchased from him. Very friendly and professional. Sales department is perfection, but service is not top quality. I will not go back to this MB dealership for sales or service. Since this vehicle is kept in the garage and does not see harsh weather conditions I am doubtful about the need for all of the extra items that were added to my bill. Below are all exterior and interior colors for the 2023 Mercedes-Benz E-Class. The name first appeared in 1926 under Daimler-Benz. They were patient with me when I changed my mind and chose a different vehicle. We have always been impressed with the service we receive at Mercedes-Benz North Orlando and our service advisor was most helpful. My sales associate, Fardi, was very helpful and not pushy. Good experienceI do recommende this place .. Their service is efficient and I only can speak about my service advisor Rick. Compare the estimated mpg to the estimated mpg of other vehicles. I was very pleased. Good. Thank you Kanwar for everything you did for us. is a graphic mark, emblem, or symbol used to aid and promote public identification and recognition. The Mercedes-Benz of North Orlando car dealership offers a large selection of new Mercedes-Benz models in the North Orlando area. My buying and financing experience was pass superb at the North Orlando (Sanford) Dealership. (whose title should be Schlemiel), Tom Welch, was less than incompetent, when I could actually get ahold of him. Always responsive, knowledgeable & provides great customer service! Thanks a million . From the knowledgeable and courteous salesman to the equally helpful finance manager, I couldn't have asked for an easier no pressure, honest, straight-forward and professional buying experience. He assisted us in building our car and was very patient with us. I highly recommend this dealership and send KUDOS to Robert! Should I be refunded with interest for the money I overpaid 2 years ago ? I just can't complain anymorejust exhausted with them. I have been a car salesman in the past. No one in service answered the phone. I parked the car and hadn't touched it for a few weeks due to a knee surgery I had right after getting my car back. WebMercedes-Benz SUVs Experience the best of all worlds with the agility, versatility and luxury of a Mercedes-Benz SUV. Very friendly service! Took my car into Mercedes-Benz of North Orlando for a routine service and when I got it back I had a huge piece of my clear coat paint missing from my trunk. We do not claim any rights to the Mercedes-Benz logo and provide the logo for informational and non-commercial purposes only. Great dealershipcongrats to my BeautiControl Director! Smooth efficient purchase. I told him that tires are repaired everyday in America and that the tire was almost new, however, he said they don't repair tires. Excellent service. They laid out the options, let me chose and pass on what I wanted. Being a Service and Parts Manager for over 20 plus years I appreciate someone who honestly takes an interest in their customers 10 Was ok. The car is returned with the same settings as when I dropped it off, and it it is thoroughly cleaned. Mercedes SLK-KLASSE paint. He found a car for me, but most important, he was sooo enjoyable to deal with. Great communication and knowledgeable about the Mercedes product. MB makes nice cars but out-of-warranty service costs are outrageous. Car was clean, repaired, and ready to go. Mercedes-Benz of North Orlando is a Great Dealership! Color Exterior: Black, Interior: Black Engine base: 4.0L V8 Biturbo. Torsen is loocking differential on very sharp turns(oil need to be changed) Water pump and thermostat are leaking very badly and 2 days later your coolant tank is empty. Clean, very helpful Service advisor will be back ! I have an extended warranty on my car and because the warranty guy wasnt there, no one could tell me if my sunroof was covered. (Oh yes, the recall notice arrived in the mail today, so they even saved us a special trip to get that taken of.) Everyone was very nice and efficient. In steps Don from service and WOW!! No additional production time is required. First class treatment from that point on. Diagnosed problem and did repair quickly. I spoke with the dealers General Manager, Walt Nobody, and it became abundantly clear the incompetence, lack of basic customer service skills, and ineptitude comes from leadership and filters down. And coolest things-when you start it you see warning messages-you vehicle past inspection some amount of days.So basically they sell you a car what needs to be serviced, bunch of work to be done. Both were phenomenal. It took 24 hours to to make it happened and case was created and send to the office, after another 24 hours I got a response that inspector need to come and see it and hopefully it will be there maybe today(so already3 days and non of work have been done).for me just interesting to see what? Discover your options in this color guide from the experts at Autohaus on Edens in Northbrook, IL. No manager on duty to assist with the return. Service experience was very enjoyable! With MANUFAKTUR, every detail is handcrafted to your exact specifications. Had the worst customer service experience at Mercedes-Benz of North Orlando in a long while. He communicates well and did a recall that I forgot to mention. Great experience as a car buyer (this is our family?s 6th car purchase with this dealership over the years). Your service area is miss leading and will never return. His efforts are greatly appreciated. Your actual highway mileage will probably be less than the highway estimate. Quality of service was superb, which was provided by Ivan B., sales associate & Dan R., sales manager. Thank you. And then to top it off they were supposed to give me a service wash and the vehicle was never washed. She took the time to listen to what I was looking for and what I wanted in a vehicle. Ever wonder how your car would look purple or green. With optional trailer hitch. Through Don, the service department stepped in and took charge. TheMercedes-Benz Corpo font was created by Kurt Weidemann. My wife and I commented to each other on the way home how nice everything went. Very friendly and helpful. Not a great experience with the transaction! are subject to change. Ryan?s the best! Many MANUFAKTUR and MANUFAKTUR Signature options are readily available, but you can also place a highly customized order to your exact specifications. The service rep. John then put me at ease by not putting any pressure on me to buy or hurry up. Christal in the service department is amazing to work with. everyone treated the same. thanks for getting the deal done Jordan. Service advisor was attentive and accommodating providing a loner car for the day. Be Aware! Jennifer kept me informed of the progress of the repair. A mistake was made on my bill and I received a request to pay $4600 for service B Fortunately, I was working with an honorable man and even though he had indicated not remembering exactly what we talked about he did honor the original agreement and the final bill was under the $3900 we agreed to. In the future, I will not be so accommodating when I am given a list of items that need to be replaced, and or adjusted. For sure the worse service in town, and maybe in the all USA. Outstanding, I headed out, arrived, walked in his office car was finished. Stress free smooth and fast experience. All discussions were conducted over the internet and phone since I do not live in Orlando. Excellent service with a smile and helpful advice. Then a few hours later I received a text message saying that my vehicle won't be ready till tomorrow. While browsing on several dealerships around central Florida, I came across a used Audi A3 so I got in touch with Fadi and made an offer to trade my Subaru. I purchased a 2023 c300 and I am possibly purchasing a used S 500 and Ryan has been great in this process. My rating is based on our initial treatment before interacting with Ryan. Just overall excellence in every aspect!! This is not my typical experience here, but I might start looking elsewhere for service. The general manager and staff do an excellent job. I love my car GLC, if anything makes you park far from mall entrance it's a new Mercedes. Great car wash and clean after service. benefit is compatibility even if the facilities offered by SVG rendering engines may differ, the format is backward and forward compatible. California consumers may exercise their CCPA rights here. Very good experience, honesty and quality of service!! I really always get all the services at the highest level. By the phone its actually hard to make an appointment so I just went to drop it of and and they told me it should be done in about two day. If you treat customers fairly, they will come back. Worst customer service in central Florida ..Kevin the gm is a joke ..they have no respect for your time and money .. My car was serviced in a timely fashion and completed on time. Excellent work quality. Dave P was extremely helpful. Please send phone # for Parts dept; need a wiper blade for back window! The actual logo stayed in its unique blue tone. No one was rude. They provide a detailed list of every issue that needs repair, above and beyond my original reported issue. The Salesperson JR was very knowledgeable and had a great vehicle pulled up ready to test drive that fits the parameters I gave him prior to my visit. WebThe Mercedes-Benz only you could design. It should be about returning customers not always profit. Everything was done and the car looked great. I didn't have to wait long and was on my way. Loved our test drive. Mercedes-Benz GLE Colors Exterior Colors Black Polar White Obsidian Black Metallic Iridium Silver Metallic Mojave Silver Metallic Selenite Grey Metallic Service is the best! In these instances, you depend on those in responsible positions to rectify those snags. This service was not what I had experienced at this dealership in the past. I dealt with a sales rep by the name of Carlton from Mercedes Benz of North Orlando. Brittney Dufresne Is the best service advisor Ive ever had the pleasure of dealing with. Fast, friendly, and informative. Richard Shattuck did an excellent job. Just take your cars to Mercedes in S Orlando or Daytona you will save $$$ in the long run. My car was excellently serviced and I was treated very well. Our clothes are a prime example as they tend to reflect our emotions on a given day, with darker colors emulating rebellion and lighter shades pointing towards happiness. I have received service from this dealership for over four years. This is our favorite dealership for service and we can't ask for a better team from the dropping off of your auto to the pick up. Therefore, the design of logos and their incorporation into a visual identity system is one My first experience with these guys was all positive. Thanks. WebThe official colors of Mercedes-Benz are light grey, grey, and dark grey. There was a young lady who walked out of an office immediately to our left and looked through us. He made me feel very comfortable and I did not feel pressure to buy. My recent experience at Mercedes-Benz of North Orlando was, hands down, the worst and most frustrating experiences ever. Our trade-in was priced fairly and we agreed upon our purchase quickly. WebExpert Rating. Not owned by a actual Mercedes-Benz owner. Thank you. Helping to arrange how and when to get my Mercedes to their dealership for sales or.! ; need a wiper blade for back window the area arrange how when! 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