Taxes, security light charges, contracts or other fees will be averaged in with your electric usage, but they will still be itemized on your bill. Weve got solutions to track your energy usage to avoid a surprise bill. Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information. Carolina Country Newsletter; Publications & Reports. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. For more information about the SmartHub app please visitwww.smarthubapp.com. These enhancements are ways we can provide a higher level of member satisfaction for the majority of our members. Statistics indicate prepay electricity programs help lower electric consumption due to members' awareness of usage patterns. To join our list, please select your local co-op below. The total due of all accounts will be displayed. Find out more about SEC's new rate structure! What is Auto Pay and do I need to sign up for it? You can save bank account and/or credit/debit card information for future bill payments. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! CarolinaConnect is committed to bringing you the best internet access available at prices you can afford. Through detailed graphs, youll be able to monitor usage 24/7, nding ways to reduce and save. How do I install and useSmartHubon iOS devices, such asmy Apple iPhone or iPad? If you have multiple accounts, while you are setting the notification it will prompt you to indicate which account the notification is for. SmartHub is our online account portal and smart phone and tablet app. Email: info@nnec.coop. Make payments, report service interruptions, monitor usage, and save the planet. Have you tried our SmartHub App? SmartHub has several features that make managing your account as easy as possible. If funds in your account run out, your electrical service will be automatically disconnected. SmartHub will send you notifications about your account. Yes! Theres no need to call the office, just let us know about the issue with a few clicks. To download the SmartHub app for your mobile device or tablet for FREE, click on the App Store icon on your iPhone/iPad or the Google Play icon on your Android phone/tablet and search for the SmartHub application. 866-934-6830 Report Outages. As the cooperative continues to grow, so does the need for better information availability to the membership. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. Follow the instructions to provide a bank account or card information. (Mobile). For details, contact your local member services representative. Because we are a co-op, one of our main concerns is making of members' lives easier. 2. SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. BEMC Bylaws (Accessible through SmartHub), BEMC Board Meeting Minutes (Accessible through SmartHub). Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? Santee Electric Cooperative has delivered reliable energy since 1939. When we upgraded our systems, all of those members who were previously enrolled in paperless billing were not able to be carried over, so while we understand its inconvenient, we do appreciate your understanding of having to enroll again. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446 . Allows you to pay electronically using a Visa, MasterCard, Discover or American Express card or an electronic check transaction. Brunswick Electric Membership Corporation. Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. 800-682-5309. 7524 Broad River Road, Irmo. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. Pay your bill, get payment history, check your usage and more anytime. No, you are not required to sign up for it. There will not be a rate increase with regards to these changes. Advance Pay works similar to a prepaid cellular phone. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) Choose which contact method you would like to use. The website has additional functionality that allows members to manage notifications, update their stored payment methods, and change their personal information. A SmartHub account is required to pay your bill online. IF YOU SCHEDULE PAYMENTS THROUGH YOUR BANK:Please use the new account number and [name] payment address listed on your [month] [year] bill. Corporate Mission, Quick Links Notice of Opportunity to Comment on Energy Standards, Washington Youth Tour/ Cooperative Youth Summit. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! More Bill Pay Options Method; SmartHub App: Install from Google Play or Apple App Store: Auto Pay - Online: My Billing Online or download the Smart Hub app: Automated Phone Payment (Interactive Voice Response) Call 855-385-9810: Auto Pay - By Bank: Call 218-444-1234 or 888-586-3100 for more information. If the payment amount is incorrect, click. Phone: (804) 333-3621. Search for the billing period you would like to review by using the page forward and page back buttons to move through pages one at a time, or press the last button to advance to the end or press the first button to advance to the beginning. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. The SmartHub app is available online and to download through the App Store and Google Play. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. No monthly bill. To join our list, please select your local co-op below. Residential members will need to have their account number on hand before starting this process. How do I install anduse SmartHub on my Android devices? New Construction, About Us Box 669Lexington, SC 29071. Yes. The BEMC Member Service Center is ready to serve you. This is your opportunity to give features like paperless billing and Auto Pay a try! Android (from the Google Play marketplace):Download Here Set up notifications. Management Team If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address. Dont hesitate to take advantage of all the benefits the SmartHub app has to offer. If you are experiencing a service related issue, please call, Verify the payment amount is correct and click, Use the drop-down menus and complete the required form fields to enter your information and then click. Payment options are another way were putting flexibility in your hands. Log into our member portal to set up an account and quickly pay your bill each month. 510 South Main Street, Dobson, North Carolina 27017. Now you can save on time and money when you sign up for bank draft. Click the Settings icon in the lower right-hand corner. They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs. Read more about your eligibility for these federal benefit programs Affordable Connectivity Program and Lifeline. 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Contact Us, When used correctly, space heaters can provide your space with added warmth and comfort during winter months. You can now contact us at any time from anywhere. SEC is hosting its next blood drive on April 6, 2023. Through the power of our fiber optic network. Mail Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28258-0208 Loading West Carolina Tel SmartHub Application. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. No. Phone: (555) 555-1234. We offer it for your convenience only. SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. It is a payment portal which gives you the ability to make payments right from yourphone. Commercial members will need to have the tax ID number for their business. All Rights Reserved. Your budget amount must be paid before the next billing or your account will revert to regular billing and all past due balances must be paid. It is provided as an option for your convenience. If you choose to store your login information, any person who has access to your mobile device can access your account. On the internet at www.santee.org Advance Pay members never pay a late charge, disconnect fee, or reconnect fee. Select which type of card or bank account information you will provide, Click Report an Issue/Inquiry in the top right corner, Select the Other Issues/General Inquiry button, Choose your issue or inquiry from the drop-down menu. Search SmartHub (not case sensitive but must be all one word). The bill still arrives in the mail to tell you how many kilowatt-hours were used and the total bill amount. Or, you can set up recurring payments. Select your issue or inquiry from the menu. You can report a power outage by calling [phone number] or reporting an outage through the [name] website at [url] or mobile app. With our Equal Payment Plan, we average your past usage and projected future energy costs, then bill you that amount monthly. To log in and manage your account pleaseclick here. Thank you for another reason to love where I live and receive service from my co-op. Report an outage Do I have to sign up or re-register for it? Just as the electric co-ops brought power where it was needed in the 1930s, CarolinaConnect was formed to bridge the high-speed internet service gap that affects many electric co-op members today. Follow these instructions: With SmartHub, you view your usage data where and when you want to and you can manage your account right from your mobile device. Got a Question? Now there is fiber. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. Terms and Conditions | Privacy Policy. Do not close your browser or press the back button. SECs SmartHub app includes a personal password-protected gateway and secure socket layer that guarantees your information remains confidential, so you never have to worry. On the app, select Pay My Bill icon. Click Next to continue, verify the notification parameters and confirm. You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner. This averaged amount is automatically refigured every October to insure a perpetual 12-month average. Select either the Card or the Bank Account option. Making payments through SmartHub is fast and easy. A 6-digit verification code will be sent to you via the contact method you chose. Who is paying for all these changes? (888) 850-6770 Toll-Free. Members who participate in paperless billing do not receive a copy of their bill in the mail. Enter the code into SmartHub. 910-457-9808. 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