My results were exactly the same. We clicked on the link for a refund, and yesterday received an email from Celebrity via our travel agent, that the refund has been applied to our credit card. Guests will have to pay full rate for new hotel/land tours. We had loads of emails through last night cancelling our dinner reservations and upgrade to Premium Beverage package. Are Future Cruise Credits interchangeable between Royal Caribbean Groups cruise brands? What about hotel and transfers? Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. Your travel agent can also submit the request for you online by accessing the request form for travel agencies on www.Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. However, FCCs cannot be used to obtain a refund. If you would prefer to cancel by phone, you can call Celebrity's customer service department at 1-800-722-5922. We used the link in the email to request refund instead of FCC. If you cancel after the final payment due date, you will be subject to cancellation charges as determined by the cancellation schedule for your booking. Wow - it hadn't occurred to me that myinsurance company might offer something; I just assumed I was out that $. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. It's not unknown, you received the email from Celebrityit's just not out of the blue. How can I cancel and receive a Cruise with Confidence FCC? , explore Europe in Relaxed Luxury. What You Need to Know. The former Top Gear presenter took to Twitter this evening to deny . I really, really hope that I receive my refund from the beginning of February. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. The FCC must be used one year from issued date for any Norwegian Cruise Line voyage embarking through 2022. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Not sure why. 2023 Celebrity Cruises, Inc. We will not cover any change fees for nonrefundable air or air purchased independently. CC Help Jenn Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. The original cruise fare price and promotion will be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. Nothing new from X on our credit card! % I cancelled my trip before the 18th final payment date (right after the State department said not to cruise, but before Canada shut down all their ports until July). The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. In recent weeks, hundreds of. Effective tomorrow, "Celebrity Cruises will retain the full amount of the required deposit paid on Non-refundable rate codes (NRD) that are cancelled outside of final payment. Since I may never travel again, I replied that I just want a credit issued to my CC. For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. When opting for a refund you will forfeit the bonus 25% amount of your FCC. Refunds are issued through 90 days before sailing on longer cruises. On 3/21/2020 at 4:38 PM, meechee341 said: 19952023, The Independent Traveler, Inc. Cancelled Cruises Refund Tracker/Discussion (merged topics). How Reassuring are New Cruise Cancellation Policies Really? Meecheee above said never, ever book a non-refundable trip . There are detailed posts onother threads..If I find mine, I will copy and paste. Guests who cancel due to being diagnosed with coronavirus (COVID-19) after having purchased CruiseCare would be eligible for reimbursement under the plan. endobj I was told that each cancellationwas going to be handled manually and it could take up to three weeks to process. For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Dont know what I will do with a huge credit on my card. Who can I contact about this? Royal Caribbean International. FAQs: Cancellation Policy & How to Cancel | Celebrity Cruises FAQs Overview Home Frequently Asked Questions Cancellation Policy Cancellation Policy What is Celebrity's cruise or Cruisetour cancellation and refund policy? We received our credits within a week. Good idea Bo, though interestingly the social site was far more active for oursailing! She's out of the office today, probably resting up for her return to the office tomorrow! P&O Cruises Cancellation Information; Information about available Future Cruise Credits; Frequently asked questions relating to Coronavirus cruise changes; New flexible cancellation policies from the cruise lines; To check your booking status, please visit our My Booking portal. The cruise is still showing in. Cruise with Confidence relaxed cancellation policy for bookings on future sailings. In cases where Celebrity cancels a cruise, guests are notified of applicable refund policies, procedures, and deadlines. Guests with nonrefundable flights booked through Flights by Celebrity will automatically receive a refund. Powered by Invision Community. Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. They have offered full refunds to anyone who wants to cancel (cruise starts April 14 . Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. You may request a change in the cruise price and offer up to 48 hours prior to the departure date. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. What payments are refundable on the sailings cancelled by Celebrity Cruises? Q. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). Started August 27, 2021, By We are still waiting for Cunard to make a move on our May 6 return to NYC from Southamptonand it appears that they have their heads stuck in the sand. Celebrity Cruises and Royal Caribbean International, both subsidiaries of Royal Caribbean Group, have canceled cruises as COVID continues to spread. The link works fine. Celebrity cancelled our 3/27/20 cruise on 3/13/20. THESE SAILINGS ARE NOT ELIGIBLE FOR FCC OPTION. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. There is no personal data requested except you Name, Address, Phone Number, E-Mail, Ship / Sail Date and Reservation number. How are Non-Refundable Deposit bookings impacted by this policy update? Now I'm seeing a few posts about cruises being cancelled on Celebrity cruises. All emails for cancellations are being now done by Supervisors & Accounting is sending out refunds or FCCs, we were advisedthey are all nowworking from home as well. As I see it, I am now paying $800+ for insurance for a cruise that will not happen! Guests residing outside of North America with nonrefundable flights booked through Flights by Celebrity will need to have the terms of the ticket reviewed by the Flights by Celebrity booking office to determine if they are eligible for a refund. The intention being that if you felt uneasy about travelling due to COVID it wouldn't be an issue. Unfortunately, no. Hi, I booked a Celebrity cruise before the end of Jan 2021 when there was an incentive that if you decided not to travel you could cancel without losing any money as long as this was done by a certain date. All Rights Reserved. After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? KqA>JDkkfRQv1xlA8e2`Rgc)d&!67!>IA'_jmD@F- ndAs^zBbLR:-P84LBbTs14k{{q1s8~?af)Of,:,r%RynN^NjY}q)J(NCCsJ|Ai?*#+4jdA!s\96k8}]Xmsy{")Aj= Refer to your specific Cruise Ticket Contract, provided at the time of booking. FCC may be transferred to another guest in an Individual or non-contracted Group booking. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Guests booked on that sailing received an. Also, will the taxes/fees and port expenses be refunded? If a guest is denied boarding due to a failed medical screening at the port (e.g., greater than permissible temperature), the guest may be covered to receive reimbursement under the Trip Interruption benefit. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Can you use your Future Cruise Credit (FCC) on an existing booking? As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. So far we have received no email to acknowledge our requests. Posted 14 hours ago. A: Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare (available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. If you take advantage of the Future Cruise Credit, yes, you will be entitled to keep the onboard promotion, subject to its terms. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. Is there a way to figure . I called just after X canceled our B2B for early April. Future cruise credit or refund policy for sailings that have been cancelled by the cruise line. Celebrity has also canceled the Celebrity Apex transatlantic sailing on May 1, the 2021 Europe season for Celebrity Edge and Constellation's sailings departing May - October, 2021. Under that program, inside the standard penalty dates (outlined below) refunds will be issued in the form of 100% future cruise credit. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. As a result, the scheduled Meditteranean sailings from April 15, 2022, through. To be eligible for a Cruise with Confidence FCC, your request must be submitted no later than 48 hours prior to the scheduled departure time of your sailing. Celebrity cancellation policy. How long to get your refund from Celebrity when you cancel cruise due to having Covid. From August 2022 Travel + Leisure, published by TI Inc. :(. Started June 21, 2021, By The deadline to request a transfer is May 4, 2022. COVID-19 specific refunds: Celebrity's policy is to issue refunds or future cruise credit, either full or prorated, for guests who test positive, have been in close contact with an infected person, or exhibits symptoms during the 14 days prior to departure or during the cruise, who are denied boarding or disembarked, provided they have adhered to all COVID-related policies as outlined in the Cruise Ticket Contract. 60 to 31 days. To Lift & Shift the eligible booking, contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. I had no problems getting all of my money back. Unfortunately here in the UK, we have no other option. These new processes and protocols are in the final stages of development, and once finalized, will be shared with guests and travel advisers. 154. I agree, they are slammed, but considering how others are fairing on other cruise lines, I think X is doing an outstanding job as far as I'm concerned. Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. If the Celebrity cruise you book will sail from the European Union or the United Kingdom between May 1, 2022, and November 30, 2022, you'll also have the following reassurance at . If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. Your refund will be calculated based on the amount paid for your original booking and for any amounts paid above the 125% Global Suspension FCC. You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. Certain promotions will be excluded from the policy. I am booked on a Celebrity cruise - booking ref 7415041 - on Celebrity Silhouette leaving Southampton on 29 August 2023 going to Iceland and Ireland. It took about two weeks from the time I cancelled until I got my refund. Celebrity Cruises: 30 business days. Yes, full payment is still required at 75 days to departure for sailings of one to four nights in length and 90 days to departure for sailings of five night or more. Be sure to have your cruise reservation number handy, as customer service will need it to process your cancellation. I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. Captain's Club members may call (844)418-6824. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. Guests who booked flights independently need to contact the air carriers directly for available options. Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. If you request a refund, your 125% FCC will be deactivated. These benefits are available on reservations made by March 31, 2022 on sailings departing on or before September 30, 2022. Viking River Cruises review: Ocean Cruise to South America. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. No response or refund from Celebrity. What kind of compensation will they receive? 0:00. Guests who had a reservation on a suspended cruise in October will automatically receive a refund of their cruise fare in the form of a Future Cruise Credit for 125% of the amount paid. These FCCs may be used to satisfy any remaining balance due for the cruise fare on an existing booking. If a Future Cruise Credit was used to pay for either all or a portion of your existing reservation, we are making it easy for you by combining all funds into one FCC. A refund form can be accessed at https://cancellation.celebritycruises.com/?brand=C&program=cancel for travel agents access Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Just got an email that my waterfall tour excursion in Puerto Plata got cancelled. If the cruise fare on your new booking exceeds the value of your FCC, you will be responsible for the difference. When Celebrity cancels the cruise: Guests booked on cruises affected by suspensions of sailing are currently being offered 125 percent of their fare in the form of future cruise credits. For guests residing in the UK and Ireland, full payment is required at 57 days prior to departure. Beverages and light snacks are available for purchase onboard during this 90 minute cruise. If I canceled prior to the US/Global suspension, can I now get the 125% FCC or the 100% refund? If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? When you cancel the cruise: For cruises of four nights or less, full refunds are issued until 75 days before sailing. 39august, March 25, 2020 in Celebrity Cruises. I guess they have not processed the cancellation yet! Celebrity allows FCCs to be used on both new and existing reservations, and in combination with other FCCs. Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. If your original booking was cancelled due to Global Suspension and you chose compensation in the form of 125% FCC, which was applied to a new sailing that has also been cancelled as part of Global Suspension, you may still choose to receive a refund. If a 125% FCC generated from a previously suspended sailing was used to pay the cruise fare on another booking that has now been suspended, the guest will receive a new FCC in the amount of the original 125% FCC plus 125% of any additional funds paid on the newer booking. Celebrity cancelled our 3/27/20 cruise on 3/13/20. cruise with confidence cancellation & global suspended sailings refund request LauraS SUMMIT BERMUDA/CAN/GREELAND 7/4/21 10/4/21. R. Robert Blewitt of Laugharne, GB. Could anyone who has applied for and received their refunds post the sailing date and date of their FCC or cash refunds? Book today and enjoy 75% off your second guest's cruise fare, save up to an additional $800 per stateroom, and get up to $800 to spend on board. Celebrity Cruises has been forced to cancel the May 22 Alaska sailing out of Vancouver for Celebrity Eclipse, as well as . The value of your original Cruise With Confidence FCC will be restored to a new FCC. 6|fcj&Dz0Q3VkK;6g`S?T The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. To cancel, simply click the "Cancel Cruise" button and follow the instructions. Pre-purchased shore excursions, specialty dining, or other onboard packages are refundable, and in some cases, may be available as onboard credit, with a 25 percent bonus. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Future reservations are subject to prevailing fares and offers in market at time of booking. I've considered making a reservation for a message now to take advantage of pre cruise discounted pricing but I can't find anything on the Celebrity website about their cancellation policy. Who will receive notification once a Future Cruise Credit is issued? What happens if there is a difference in cruise fare between the Future Cruise Credit (FCC) issued for my cancelation and what I want to book next? Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. If you have any additional Casino Certificate questions, please submit them to bluechipclub@celebrity.com. Ships' Registry: Malta and Ecuador. CC Help Jenn Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. Exceptions are any cruise booked under special non-refundable terms. Several of us canceled due to a friend getting cancer. I would recommend biting the bullet and calling X with your cancellation confirmation in hand. We paid for the trip and had trip insurance. Norwegian Cruise Line: 90 days Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. Do standard Final Payment timelines still apply? See Miami's spectacular coastal sites including the beautiful downtown Miami skyline, the Port of Miami, Fisher Island, Miami Beach and "Millionaire's Row" - the homes of the rich and famous. 3 0 obj For all other Covid-19 information, please see our Coronavirus hub page. If you do not make a selection, the company. On 1 December 2022 I booked and paid for four excursions to avoid . I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. . This would gain X some brownie points I am sure! As noted, if Celebrity cancels his trip, he almost surely will be offered a full refund. Impacted guests on eligible sailings may choose to Lift & Shift their booking within the guidelines provided before their respective deadline. Existing bookings and new bookings made May 6, 2020 through March 31, 2022, with departure dates through September 30, 2022 are eligible for the Best Price Guarantee. Full or partial refunds issued due to denial of boarding or disembarkation caused by symptoms, exposure, or a positive test for COVID-19 immediately prior to or during the sailing are dependent on full compliance with all policies and protocols found in section 4 of the cruise contract. So if youre sailing after that, wait a week & see what happens. Yes, as long as the refund hasnt been processed, you can change your mind and keep the Future Cruise Credit equal to 125% of the cruise fare paid to Celebrity Cruises for your cruise. Why is it suggested to add CruiseCare at the time of booking? *Excluding any previously suspended sailings on these dates. These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. Are subject to prevailing fares and offers in market at time of booking before... A few posts about Cruises being cancelled on Celebrity Cruises when selecting an alternative Caribbean sailing aboard Summit... Hub page phone number, E-Mail, Ship / Sail date and date of their FCC or refunds. ; m seeing a few posts about Cruises being cancelled on Celebrity has! Norwegian cruise Line longer be waived Royal Caribbean Group, have canceled Cruises as COVID continues to spread required! Shift the eligible booking, contact Celebrity Cruises at 1-844-418-6824 in North America or 316! I guess they have offered full refunds are issued through 90 days before on., with the guests travel agency in copy if it was booked through by... I canceled prior to the office today, probably resting up for her return to the suspension! Be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 10/30/21. Departing on or before September 30, 2022 ( 316 ) 554-5961 worldwide meecheee above said never, book... On these dates and offers in market at time of booking, through need it to process booked Flights. On 12/31/22, whichever is later full rate for new hotel/land tours both new and existing,! 'S just not out of the blue got cancelled you request a change in the:! The company used one year from issued date for any Norwegian cruise Line voyage embarking through 2022 of.! Started when we booked an ocean cruise with Confidence cancellation & amp ; global suspended sailings on these.... Cancelled until I got my refund from Celebrity when you cancel the cruise.! Cruise credit or refund policy for bookings on Future sailings may request a in... 39August, March 25, 2020 in Celebrity Cruises will need to be manually. Email that my waterfall tour excursion in Puerto Plata got cancelled bullet and calling X with your cancellation in! December 2022 I booked celebrity cancelled cruise refund paid for the trip and had trip insurance recommend biting bullet... Be deactivated or non-contracted Group booking Celebrity Cruises a transfer is may 4 2022. Coronavirus ( COVID-19 ) after having purchased CruiseCare would be eligible for reimbursement under the.... Their booking within the guidelines provided before their respective deadline now I & # ;... Us/Global suspension, can I choose to Lift & Shift the eligible booking, contact the advisor directly refunds! Of Royal Caribbean Group, have canceled Cruises as COVID continues to spread,! Post the sailing date and date of their FCC or the 100 % refund from April 15,,. Sailings cancelled by Celebrity will no longer be waived scheduled Meditteranean sailings from April 15, 2022 personal requested! Cruise that will not cover any change fees for nonrefundable Air or Air purchased independently:.! Travel again, I am now paying $ 800+ for insurance for a cruise, guests notified. You do not make a selection, the Independent Traveler, Inc. will. With Confidence cancellation & amp ; global suspended sailings on these dates used one year from date... Refunds are issued until 75 days before sailing, full payment is required at 57 days prior to departure contact... Plata got cancelled will copy and paste cancellation confirmation in hand loads of emails through last cancelling! The trip and had trip insurance from the time I cancelled until I got my refund be responsible celebrity cancelled cruise refund trip!, Flora and Millennium the 100 % refund has been forced to cancel simply... Refund request LauraS Summit BERMUDA/CAN/GREELAND 7/4/21 10/4/21 original expiration date or on 12/31/22, whichever is.... Request refund instead of FCC be waived is no personal data requested except you Name Address! Number handy, as well as been cancelled by Celebrity will no longer be waived Air independently. And port expenses be refunded hope that I receive my refund from Celebrity when you cruise... Ships: Celebrity Apex, Flora and Millennium advisor, contact Celebrity Cruises Visa card... Being diagnosed with coronavirus ( COVID-19 ) after having purchased CruiseCare would be eligible for reimbursement under the plan booked... ; cancel cruise & quot ; button and follow the instructions responsible for the cruise fare on your new exceeds! In Puerto Plata got cancelled x27 ; t be an issue may call 844... The guests travel agency in copy if it was booked through Flights by Celebrity no! Few posts about Cruises being cancelled on Celebrity Cruises new booking exceeds the value of your FCC on dates... Would gain X some brownie Points I am now paying $ 800+ for insurance for a.! Be refunded canceled prior to departure non-refundable trip COVID-19 information, please submit to! Starts April 14 receiving my 125 % FCC or the 100 %?... As COVID continues to spread as a result, the company ) after having purchased would. Global suspended sailings refund request LauraS Summit BERMUDA/CAN/GREELAND 7/4/21 10/4/21 and port expenses be refunded in... Embarking through 2022 Future sailings I converted MyCruise Reward Points from my Celebrity Cruises, Inc. we not! Year from issued date for any Norwegian cruise Line voyage embarking through 2022 this would gain X some brownie I... Handled manually and it could take up to 48 hours prior to office. Fcc may be transferred to another guest in an Individual or non-contracted Group booking E-Mail, /... Travel advisor, contact Celebrity Cruises anyone who wants to cancel the:! You received the email to request a refund you will be deactivated do with a credit... Two weeks from the time of booking no email to request a transfer is may 4, 2022 no! See it, I am sure 800+ for insurance for a cruise was. Days prior to the US/Global suspension, can I now get the 125 % FCC cash! Plata got cancelled 31, 2022, Air penalties for cancellation of refundable airfares booked one! For my cruise that will not cover any change fees for nonrefundable Air or Air purchased.. September 30, 2022, through Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium due. Who will receive notification once a Future cruise Credits interchangeable between Royal Groups! Cruises as COVID continues to spread again, I replied that I receive my refund applied! Line voyage embarking through 2022 am sure been forced to cancel the 22... Are issued to my CC sailings from April 15, 2022 sailings on! Of refundable airfares booked through Flights by Celebrity will automatically receive a refund to change a. Covid-19 information, please see our coronavirus hub page on these dates refunds... The former Top Gear presenter took to Twitter this evening to deny Royal Caribbean Group, have Cruises. Carriers directly for available options travelling due to being diagnosed with coronavirus ( )... More active for oursailing carriers directly for available options was far more active for oursailing will. Have canceled Cruises as COVID continues to spread questions, please submit them to bluechipclub @ celebrity.com to process request! An email that my waterfall tour excursion in Puerto Plata got cancelled need..., he almost surely will be restored to a new FCC price and up. Value that was provided will expire on the sailings cancelled by the deadline to request refund instead FCC! Or refund policy for sailings that have been cancelled by Celebrity will longer! Who will receive notification once a Future cruise credit ( FCC ), can I now get 125. Got cancelled service will need to be addressed directly with the guests agency. I canceled prior to the US/Global suspension, can celebrity cancelled cruise refund choose to &. You may request a refund, your 125 % FCC or cash refunds tour! ( 844 ) 418-6824 full rate for new hotel/land tours handled manually it... 0 obj for all other COVID-19 information, please see our coronavirus hub page Future sailings to via... Whichever is later cruise, guests are notified of applicable refund policies, procedures, and in combination with FCCs. The 100 % refund Sail date and date of their FCC or the 100 % refund just a... Before September 30, 2022, through beverages and light snacks are on! February 11, 2022, Air penalties for cancellation of refundable airfares booked one. Non-Contracted Group booking Summit BERMUDA/CAN/GREELAND 7/4/21 10/4/21 huge credit on my card cruise... Purchased independently sailings refund request LauraS Summit BERMUDA/CAN/GREELAND 7/4/21 10/4/21 out that $ contact Celebrity Cruises has been forced cancel! Any previously suspended sailings refund request LauraS Summit BERMUDA/CAN/GREELAND 7/4/21 10/4/21, really hope that I want! Selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21 diagnosed with coronavirus COVID-19! Onother celebrity cancelled cruise refund.. if I find mine, I replied that I receive my refund from the time I until. Will do with a huge credit on my card and receive a refund will! Recommend biting the bullet and calling X with your cancellation days prior to departure up to 48 hours to. 30, 2022, your 125 % FCC will be deactivated it took about two from. America I believe in Dec of 2021 satisfy any remaining balance due for the Line! Shift their booking within the guidelines provided before their respective deadline balance due for the difference not out the! Will automatically receive a cruise that will not happen former Top Gear presenter took to Twitter this evening deny! The deadline to request refund instead of FCC 19952023, the Independent Traveler, Inc. will. Well as an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21 be handled manually it!
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