Thanks! Does Disney World offer disability passes? Press question mark to learn the rest of the keyboard shortcuts. While Disney Genie was first announced a couple of years ago, the other day, we finally got more information about this new offering. ago Once youve experienced an attraction, you can receive another return time. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. It will most likely depend on the ride! We'd suggest stopping by Guest Relations to discuss DAS accommodations with a larger party as it's all on a case-by-case basis. It wont matter if you are in a line or on Main Street, you are still in a crowd. Guests must enter the theme park of their choice, then go to Guest. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Guest Services is in City Hall, the first building youll see. This is actually preventing our decision on going. We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. You'll need to accept the Terms and Conditions before requesting a live video chat. Hi - thank you for this website its very useful. This new service is super hopful to get the DAS registration out of the way, and you can get two rides or shows ready to go before you even leave for your trip! Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User Disneyland already complies with the ADA when it comes to disability ride access so if you have mobility issues or need to transfer from an ECV or wheelchair to ride, you do not need DAS. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. At the current time, you have to wait until you arrive at Walt Disney World or Disneyland to register for this service, but thats all about to change. For Disney World's DAS program, you do not need to provide proof of disability, but you will need to explain why you need accommodation when applying for DAS at Guest Services. In the U.K. for all attractions there is discount for anyone with a disability and the carer goes free, do you have anything similar at Disney World? He is deaf, mentally challenged and legally blind. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). Disneyland Disability Access Service (DAS), Disneyland's disability pass, works to meet guests' needs on an individual basis. The maximum is six guests per DAS. Thank you. Both say good for up to 60 days. Ex. Let us help you with your next Disney Vacation. I live in England and they said I cant book this in advance and need to book when we get there. Comment for robots Or would it not be possible? Hi, is this available to non-USA residents? Disney does a great job, in general, making the park accessible to those using wheelchairs and scooters. At WDW, the DAS allows you to avoid the physical line and wait in a virtual queue. Did you have to actually fork those files over? You can have a traditional same-day DAS return time (can only hold one at a time), in addition to the two DAS Advance selections. However, if you're having issues and are unable to register virtually through DAS Advance, there is still the option to sign up for DAS in person at the parks. There are very few rides that have an area "outside the line" for your sister to wait. However, the issue over anxiety is not unique. You can spend the time anywhere in the park and then return to enjoy the ride. Learn more about how eligible Guests can register in the Disability Access Service (DAS) program before and during a park visit. Check out our post on Disney World tips to make your trip magical. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. get out of the wheelchair or scooter and get onto the ride). They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. Disney DAS & How to Get It | How to Use DAS | DAS with Disney Genie | FAQs. Color me confusedyou want a DAS but your concern "isn't wait times"? I know that they're not allowed to guarantee anything, but the Cast Member really wouldn't even give me any reassurance that it shouldn't be a problem to get a pass. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. Cart. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. Plus, park hours, special events, weather, and more! Heres what you can expect from the DAS when you visit Disney World! My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? I have never seen it like this. Once tapped into the park, a DAS button will appear in the app. Note that DAS is still determined on a case-by-case basis. You "can't plan bathroom breaks''? Allow about 10 to 15 minutes to complete the process. My father has dementia and cannot wait long in lines without confusion. You can only have one active return time at once. My question is: It's very confusing when I enter the gates of EPCOT, will I be able to register for additional rides on DAS, through the app, or can I not register because I already have 2 rides/time slots scheduled? They are posted on the WDW website. I know that skipping lines isn't really going to do a whole lot for me because everywhere else in the park is probably going to be crazy as well. Thanks for this great article its super helpful as coming from the UK a lot of the detail is omitted from the Disney site we access. We are due to arrive for vacation on Wednesday 31st August. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. If you have a Magic Key pass, you can renew every 60 days. When we went to the Beauty and the Beast Singalong and Frozen Singalong, we better prepared, though we didnt have that problem again (Frozen has multiple exits and Beauty was pretty empty when we were there). This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. In October 2021, two new features were added to the DAS program. How many guests in one party can be covered under Disney World's DAS? Seems like the people who had the most luck got on right when they opened at 7:00. Share them in the comments below! If you have any general questions, you can call Disability Services at (407) 560-2547. How to Get a DAS Pass at Disney World The remaining two attractions per park still use DAS, but for day-of selection only. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. The accounts of the two DAS members would need be kept separate, but you can certainly try to time the two return times around the same time so that the two groups of six can all go together as a bigger party. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. Most of the time theyll move it in neutral and dont need the key. Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. For a better experience, please enable JavaScript in your browser before proceeding. Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! Disney World is a bit crowded. Hi there, I think this is the case sadly. I registered for DAS and got accepted. Thanks a million for the response! Think of those as completely separate from the DAS pass youll be using in the parks. Yes, you would need to reapply. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Inside the Magic. My Disney Experience. Thank you so much for your reply. With the DAS you will use the Lightning Lane entrance. She was asked at each ride if she could transfer (i.e. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. How difficult was it to be able to get passes with genie+ for more popular rides? Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? 16 Reply ClaimOk8737 6 mo. Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? Any attraction with a standby queue can issue DAS return times. And I have 2 other kids. Beauty! He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. I just got off a video call with a wonderful cast member who was able to help me apply for DAS. Have your Disney World tickets and reservations for each park. We plan to split up a bit on our park days, and have a group of 7 people total. 2023 Hasbro. This does include invisible disabilities that make waiting difficult. I have ptsd with anxiety and was provided a DAS pass. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. The individual requesting DAS must be present when registering, either in the video call or in person. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. Is the new Genie + the same as a DAS pass? But I know that a lot of people are perfectly fine with saying that they can't handle 20+ minute lines for the DAS pass, but wait in 45+ minute lines on comeback times to get on more rides. Any help grateful. Keep reading as we discuss everything you need to know about this offering and how it will be different on your next Disney trip. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic. Through Guest Services or somewhere else? My daughter Brandy has Down Syndrome and would very much appreciated any help. 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