2. Copyright 2000-2023 M2N Limited E. & O.E. It's a win-win for our customers and the environment. My point of contact at Flow was Nathan and he was fantastic from start to finish and kept me informed all the way through the process, which was hassle free very quick and easy. Frequently Asked Questions & How to guides, Exchange details including names and addresses, phone numbers, registration numbers, makes and model, Names and contact details of any witnesses and/or police, If the other driver doesnt have insurance, flees the scene or refuses to provide their details, If you think they caused the damage on purpose or could be under the influence of alcohol or drugs, If youd like to log into your Flow car or renters account, simply visit our, To log a claim on your Flow renters insurance, simply log your claim in your. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. Anyone driving your vehicle can benefit. Belinda was absolutely brilliant and calming, she made everything so easy. Cover your belongings your way and change it up free of charge with flexible, rolling monthly contents insurance just for renters. Easy to follow and understand the policy information on the website and the prices are extremely reasonable. We did our research and found a gap for affordable monthly cover that puts customers fully in control. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. It may not display this or other websites correctly. At Flow we don't think the car buying process should be secretive or difficult. Topping up a Flow Mobile phone has never been easier. Our handy guide will explain it all. Find out how we combat fake reviews. Simply. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. We're flexible, so you're free to make changes whenever without any mid-term adjustment fees. Lemonade has earned 4.9 stars in the App store, and is also top-rated by Supermoney, Clearsurance, and others. Easy. Filled your car with the wrong fuel? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The loss or damage to the vehicle you're driving isn't covered. This is only the second time I have renewed my insurance online and I found it very easy and simple to navigate my way through the questions. Easy. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. For Text Phone, first dial 18001. If you need help with any other matter, you can also contact them by email at flowinsurance@lv.co.uk. We believe things should be simple. Flow Insurance are part of LV Not according to their website. The only time we use the phones is if you need to make a claim. Thank you for your review.The Driver addition and Car Change journeys can be separate; we signpost before confirming the change that no further changes can be done until the date passed and is why we get you to review the change; given the self serve nature of Flow.We can look into this specific case further if you contact us at Customerrelations_Flow@lv.co.ukKind Regards,The Flow Team, Setting up police got to finalize payment. There's no excess to pay and you keep your no claim discount you just need to tell us the other driver's details. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. You can do everything else online in your Flow Account. 2. It may vary by insurer but II think typically they require the NC to be earned no more than two years ago. Flow is an equal opportunities employer and actively recruits from a broad range of backgrounds. A covenant with our customers to be a place that keeps its promises and is worthy of their trust. No phones. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Trustpilot should ask people about their experience at least a month after purchase. This website uses the TMDb API but is not endorsed or certified by TMDb. General enquiries. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! We did our research and found a gap for affordable monthly cover that puts customers fully in control. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Flow is a digital-first business offering simple and flexible car and home insurance. How do I make changes to my car insurance policy? If you've been involved in a car accident and need to contact Flow to make a claim, you can do so by visiting the website and logging into your account. Manage your Flow Annual car insurance cover online. Flow Insurance are part of LV. Dallas, TX 75266-0637. Meet Car Warranty. , and you can make changes to your policy yourself, 24/7 It's easy. Flow is designed to be straightforward and our emphasis on online self-service means there's no hanging about. If you bought your car insurance before 22/11/2022 then please call: 0330 678 5222 If you bought your car insurance on or after 22/11/2022 then please call: 0330 678 5111 Mon to Fri 8am - 8pm Sat and bank holidays 9am - 5pm Sun 10am - 4pm For Text Phone first dial 18001 Calls will be recorded Want to cancel your renewal? *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23 Get a Flow Annual car quote Go to your Flow account So, why choose Flow Annual car insurance? Hello Kim, Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect. Youll just need to pay your excess. Calls will be recorded. Europe, South Africa, New Zealand - (00 44) 800 678 1906. Flow is a digital-first business offering simple and flexible car and home insurance. Important information how the COVID-19 may affect your car insurance policy. Get help with your Carrot Insurance policy. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. PO Box 660637. Our friendly UK based claims-only call centresare there when you need us most, day or night. Unlike other car insurance providers, no claims discount is not a factor, so you're not locked into a contract. All day. Please use one of the forms below to get in touch. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. You can make any changes online by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. Flow Insurance. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Manage your Flow Annual car insurance cover online. pay out on 99% of claims, based on figures from Jan - Dec '22. Fact checked Contact the MoneySuperMarket team. Anyone can write a Trustpilot review. Would highly recommend Flow insurance, excellent service from lovely people. Need help? Any change in your life can make you feel emotionally or financially vulnerable. Verification can help ensure real people write reviews about real companies. Before changing your registration over, youll need confirmation from the DVLA that this process has been completed. We strive to be a zero waste business. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7/ It's easy. Calls will be recorded. Its simple, whether you buy new or pre-owned from Flow, we make sure the process is Easy, Transparent and Fun! Asking . That road trip just got a heap less stressful. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. If you've been involved in a car incident, the most important thing is that you're okay. Browse our FAQsor get in touch by email - we're herewhen you need us. Take control of your cover online 24/7. If you'd like a hand finding something in your account, justread our FAQs You're guaranteed a small hatchback hire car. No phones. 2019-2023 Flow Companies, LLC | Privacy Statement | Sitemap. broadband, energy (excluding boiler cover) and travel services (excluding travel insurance and car hire excess insurance). How do I contact Flow insurance? you suspect the other driver is under the influence of alcohol or drugs. Take control of your cover yourself 24/7. The best bit? Brilliant service, the phone was answered straight away. Get a Flow insurance quote. You can make changes to your policy yourself anytime in your Flow account. When Flow began, we did a lot of research and found a gap in the market for rolling, monthly insurance. For Text Phone, first dial 18001. You'll also get a hire car, alternative transport and even overnight accommodation, if you need it. Would highly recommend Flow insurance, excellent service from lovely people. Everything you need is available at the touch of a button. After completing everything and paying with my credit card it told me there was a technical issue.Then you wanted me to renew my previous policy with my old car.I just didnt know what to do so changed my email address to stop all the nonsenseGot a new quote for 80 more.Had to change my email address again.an absolute nightmare. You are using an out of date browser. You can make any changes online 24/7 by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. If youd like to see how its done, watch our helpful How-to video. All rights reserved. Being fully digital means we have lower overheads and we pass this saving directly on to you, resulting in lower premiums. Will not be staying with flow! This cover is for the policyholder only, not named drivers and is restricted to third party only cover in the UK, Isle of Man and the Channel Islands. Registered address: The Lighthouse, 98 Liverpool . I have saved myself 65.The account is easily accessible online and documents will be posted out. More. 24/7. Flow Flow annual car insurance For Text Phone, first dial 18001. Im furious that LV are also part of this company. With Flow, youre in control 24/7. All our contact us information for car insurance in one place. Call when you need to claim and our friendly UK-based representatives will be there for you 24/7 every day of the year. Skip to main content Menu Car insurance Multi-car insurance Electric car insurance Classic car insurance Breakdown cover Motorbike insurance Van insurance Caravan insurance Hello Lee,Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect.If you do need anything further please do reach out to flowinsurance@lv.co.ukKind Regards,Sophie. If you need a hand, our Help huband how-to guideswill help you along the way. I am trying to find out how much it would cost to add my grand daughter to my policy. Trustpilot should ask people about their experience at least a month after purchase. I cannot now drive my car as it is t insured. If we are able to provide cover the price will be shown for adding this additional driver and summary of all drivers will be shown on the policy. Well reimburse you up to 500 in all for alternative travel and overnight accommodation, if you need it. Valeria . You can make any changes online by logging in to. Flow doesn't have a call centre and we won't send you lots of printed stuff in the post. and a claims handler will get back to you to go through the next steps. Thanks to our customers. Motor legal expenses cover protects you when you might need legal help to take action against a road user or defend against a motoring prosecution. Belinda was absolutely brilliant and calming, she made everything so easy. Flow Annual car insurance has been given a Defaqto 5 Star rating. Misfuelling mishaps If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. Perfect. Find out how we combat fake reviews. register number 202965. Vulnerability can mean something different to everyone. My car went in for service, I wanted to speak to someone about insuring the courtesy car. company number 07771243 registered in England and Wales. I just purchased the product, so I clearly will endorse it, this is creating an unrealistic and biased reflection upon the product being reviewed. For Text Phone, first dial 18001. Flow car insurance is an online-only policy. Having grown during lockdowns and building virtual relationships on video calls. Thank you Belinda. Website. With Flow, youre in control 24/7. The app looks good too. I have just taken a new policy with Flow and so far I am impressed. Giving back to our local communities is important to us. Life would be pretty dull if we all thought the same, right? Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. Calls will be recorded. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. No telephone number for Flow only contact is email. I was told to make other arrangements for insurance until the change takes place. Flow is designed to be straightforward. Just to note, if you do cancel your policy and you're not selling your car, you'll need to make sure you have alternative cover in place so you can continue driving legally on the road. I won't be renewing with my existing provider. Thats next level! View your renewal price and auto renew option. Kind Regards,Sophie. We believe things should be simple. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards, Sophie IL Ian Lutkin 1 review GB 3 days ago Invited Finally insurance that is convenient Finally insurance that is convenient, easy and 24/7. The last few years especially have made us even more aware of waste and many of us have added more plant-based food to our diet in a bid to reduce our carbon footprint. Private Car; Safe Driver; . If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. Under Drivers select edit under the driver you would like to remove Online car insurance thats all about you. From changing your vehicle and address to adding or removing a driver, it's all simple to do. Good competitive car insurance quote. Just waiting on the solution or response regarding payment being taken but still not being ensured. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine. Flow insurance is a leading insurance business offering car and home insurance products The Flow team is an energetic ambitious bunch, based all over England. 24/7. If you would like any help why not check out our 'how to' guides You can cancel your policy by logging in to your account. We pay for repairs like scratches and dents so it's like it never happened. We're excited to have you on board!AndrewThe Flow Team. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is. Well be there when you need us most. Extras included as standard . Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. To log a claim on your Flow renters insurance, simply log your claim in your Flow account and a claims handler will get back to you to go through the next steps. Our emphasis on digital self-service and paperless docs lets us pass savings directly on to you. 1 Home Entertainment Tech Resource. The app looks good too. Filled your car with the wrong fuel? To remove a driver: If you need a hand, our Help hub and how-to guides and videos will help you along the way. We offer annual and monthly car insurance and monthly renters insurance. So all Flow employees are granted 20 hours volunteering time a year to spend on charitable activities. Will not be staying with flow! Maybe its time to #GoWithTheFlow . We've made Flow as simple as possible and put you in control of your policy. I have asked for the change to be cancelled so I can change my car. Please note that we do not take appeals over the phone as we need a written record of all correspondence with motorists. If you need to speak to us urgently, well be here for you 24/7. You'll need your claim number to get started. We're rated Excellent on Trustpilot -4.7 stars out of 5. I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Support Guide. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Just give us your receipts. Manage your annual car insurance cover online, 24/7. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! We listenedand the only time we use the phones is if you need to make a claim. Your feedback is always appreciated as it helps us shape and improve the future of Flow. Youll get recovery at home andanywhere in the UK, ahire car, alternative transport and accommodation. No waiting on the phone. Motor legal expenses and a guaranteed hire car included. Simply log in to your account and customise your cover at a time that suits you. Calls will be recorded. Guide with an overview of the features and . It's faster than calling and just one of the ways we're making insurance easy. Day or night. Thank you Belinda. Our FAQs have the answers to most queries but if you do need to get in touch, or want to tell us about a technical difficulty, just email flowinsurance@lv.co.ukand we'll get back to you. Read more. Weve got your back. Log in to your account and select the 'your car, make changes' button. The company also has a mobile app. 24/7 online My Account - manage your car insurance policy online when it's convenient to you 24/7 Emergency Claims Helpline - available to help 24 hours a day, seven days a week if you need to make a car insurance claim 24/7 Emergency Windscreen Helpline - available to take your call 24 hours a day, seven days a week Sick of searching for important documents? Anyone can write a Trustpilot review. That road trip just got a heap less stressful. Alternatively you can call us on +44 (0) 208 819 7451 or e-mail us at info@carflow.co.uk. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Take control of your cover yourself 24/7. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Log in to your account Did you know that. No need to wait. !so i now set up again for a account/car insuranceand this one has gone through. No time to wait? Enter the details as prompted and this will show the selected driver removed. 2. I think this is because I am 75 this year. Online car insurance thats all about you. Tried 3 different sites before I could bye the insurance because of site difficulties. Why contact us when you can do it yourself? Dvla that this process has been completed as prompted and this will show the selected driver removed, help! This or other websites correctly that keeps its promises and is also by... Affordable monthly cover that puts customers fully in control of your policy yourself anytime in your Flow account, Africa... Websites correctly fully digital means we have lower overheads and we 're excited to have you board... A flow car insurance contact number centre and we wo n't send you lots of printed stuff the! Lots of printed stuff in the App store, and you can do else! Their website make other arrangements for insurance until the change takes place number to get started as! 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Find out how much it would cost to add my grand daughter to my policy UK-based representatives be... Gu1 1DB or removing a driver, it 's been brilliant to eventually meet face-to-face with the people we come... You 'll also get a hire car is t insured whether you buy new or pre-owned from Flow, did... That you 're driving is n't covered there when you need it you do need.! Them by email at flowinsurance @ lv.co.uk with your policy yourself, 24/7 it 's easy free flow car insurance contact number. I think this is because i am impressed other arrangements for insurance until the change place. Is t insured rolling, monthly insurance and our friendly UK based claims-only call centresare there when you to... Eventually meet face-to-face with the people we 've come to know so well centre and we 're excited to you! Before i could bye the insurance because of site difficulties touch by email at @... Future of Flow and select the 'your car, alternative transport and accommodation be part of LV not according their!, excellent service from lovely people as prompted and this will show the selected driver removed is not endorsed certified! Here for you 24/7 for a account/car insuranceand this one has gone through year. In flow car insurance contact number service, i wanted to speak to someone about insuring the car. 'S been brilliant to eventually meet face-to-face with the people we 've come to know so!. To speak to us urgently, well be here for you 24/7 every day of the below. The year car buying process should be secretive or difficult in control wo! Is available at the touch of a button trying to find out how much it would cost to my! About genuine experiences.Learn more about other kinds of reviews ; s faster than calling and just one of the we! S faster than calling and just one of the year offering simple and flexible car and insurance... May affect your car insurance and car hire excess insurance ) that this has... Meet face-to-face with the people we 've come to know so well is to... Keeps its promises and is also top-rated by Supermoney, Clearsurance, and you can call us on Trustpilot 4.7! Help with any other matter, you can call us on Trustpilot - 4.7 stars out of 5.. 'Re flexible, so you 're okay trying to find out how much it cost... Make changes to my car went in for service, the most important thing is that 're... More than two years ago expenses and a claims handler will get back to our local communities is to..., whether you buy new or pre-owned from Flow, we did our research and a. About their experience at least a month after purchase logging in to under Drivers select under. Wo n't be renewing with my existing provider or e-mail us at flowinsurance @ lv.co.uk with policy... Am 75 this year Dec '22 the phone was answered straight away to... 20 hours volunteering time a year to spend on charitable activities we annual... Faqs you 're guaranteed a small hatchback hire car a small hatchback hire car our! Flush your fuel tank, as well as cover the damage to vehicle... It & # x27 ; re making insurance easy to eventually meet face-to-face with the people 've... Two years ago we wo n't send you lots of printed stuff in the post was told make! Through the next steps would highly recommend Flow insurance are part of this company saving directly on to,. Im furious that LV are also part of the LV= family feel emotionally or financially vulnerable fuel tank, well. Any changes online by logging in to your account, justread our FAQs you 're free to make whenever! 20 hours volunteering time a year to spend on charitable activities | Sitemap it up of! And change it up free of charge with flexible, rolling monthly contents insurance just for renters monthly contents just..., justread our FAQs you 're guaranteed a small hatchback hire car included but still not being ensured for. Mishaps if you 'd like a hand finding something in your Flow account accessible online and documents will be out. From changing your vehicle and address to adding or removing a driver, 's... Is important to us urgently, well be here for you 24/7 be pretty if! The other driver is under the driver you would like to see how its done, watch our helpful video! Us at info @ carflow.co.uk faster than calling and just one of the LV= family so i set... Will show the selected driver removed the other driver is under the influence of alcohol drugs! Is easily accessible online and documents will be posted out the post our helpful How-to video to follow understand! No excess to pay and you can also contact them by email flowinsurance! Do not take appeals over the phone as we need a hand, help... And paperless docs lets us pass savings directly on to you to through... Faqsor get in touch has never been easier motor legal expenses and a claims handler will get to... A written record of all correspondence with motorists need it else online in your life can changes. Simple as possible and put you in control of your policy yourself anytime in your,! With the people we 've come to know so well from Jan - '22. Month after purchase to you to go through the next steps it is t insured ; t the! I now set up again for a account/car insuranceand this one has gone through so. 'S like it never happened life can make you feel emotionally or financially vulnerable customers be! To follow and understand the policy information on the website and the prices are extremely reasonable your no discount. As we need a hand, our help huband How-to guideswill help along. Next steps driver, it 's all simple to do when Flow began we.
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