Return to Nav. Original: On April 28, 2022, I moved in to my new house, and had Suddenlink scheduled to install internet service. I have been charged $80 for equipment I personally returned 8 months ago! This was solved. Be the first one to find this review helpful. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. The machine has a certain degree of danger, please pay attention to safety. Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. And I forgot to disconnect. Just sayin no need to be all up in arms and sue a company over your own responsibilities? Return equipment: If you're leasing . You can see everything from the highest peak to the lowest canyon. 2023 FairShake. 891 Streetman Rd. There is also a $3.50 one-time network enhancement fee. I have many things running out of my house and I know ISP (Internet Service Providers) block ports on their firewall for home users account. We would like to address any problems that you may be experiencing at this time. Find way to check. Phone number to dial 877-694-9474. You also have the option of having all shipping and/or packing charges billed to them . To cancel your Optimum plan, youll have to call the companys customer service line and request to have your account canceled. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. One to two DAYS? Allconnects online comparison tool makes it easy to shop for the best internet plans and best television plans and find the best one for you. How Much Does Ethernet Installation Cost? Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). From Business: Optimum Internet 500 Starting at $59.99/mo. The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. Are you moving to a new home or unhappy with your Optimum? Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. Check out what you can expect for most plans: Free HBO Max from three to 12 months (excludes Fiber Internet 100 plan)Free Wi-Fi extender and free installation ($99 value) with some plansVisa prepaid cards valued from $50 to $200 depending on your plan (excludes Fiber Internet 100 plan)12 months of Optimum Mobile for $5Up to $30 in savings off your monthly bill with the Affordability Connectivity Plan if you qualify. That is not right! How do I know I can trust these reviews about Suddenlink? Previously, SuddenLink offered internet plans in 17 U.S. states, primarily in the Southwest, Midwest, and Southeast. If we include a prepaid label in your new equipment's box. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. Best of the Best. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . Does Optimum charge an early termination fee? Filters. I called Suddenlink to dispute the charge for $100.00 and when prompted how can I help, I asked for customer service and a recorded message said they could not complete my request and a recording says, "I see you have a new balance. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. This company and the staff seriously do not have any integrity or ethics. Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. SuddenLink high-speed internet is powered through a fiber optics network. No annual, From Business: Welcome to Crumpton TV Crumpton TV was established in September 1962 by Murray & Freeda Crumpton in their garage on Maple St. in Greenville, Texas. It is ideal for those who live in rural areas where many internet services dont provide coverage. My credit card company told Suddenlink to not charge my credit card ever again. How Much Does A Home Security System Cost. I called and they said they would remove the charge and credit me. Recent Locations. 3. Now we're having to reschedule for the 4th time that means we have not been provided service for 12 day and continue to not have service. I moved from college station dec 15th, 2016 back to San Antonio for college. SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. What are you looking for? Where? The suddenlink stores locations can help with all your needs. That was back in September. Do I need both? Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Standard installation is free when you sign up online or $49 otherwise. To be eligible for a return, the original receipt or a copy of the order confirmation email is required. Enter a location to find a nearby nearest suddenlink store. Gaming, streaming, downloading large files, 4K HD streaming, multi-player gaming, work from home, No contracts and free data in most locations, $15 fee for exceeding 50 GB data limit in some locations. Hey, Tetiana! Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. Copyright 2022 Consumers Unified LLC. If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. See reviews, photos, directions, phone numbers and more for Suddenlink locations in Forney, TX. Understand Suddenlink Early Termination Fees. Wed. . Use the materials that came in the new equipment's box to pack up your equipment. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. I bought a new router/modem and immediately returned the one I had been renting from Sudden Link for several years. Department you're calling Customer Service. Accept Appointments. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. It comes with most plans but check with SuddenLink to see if its available in your area. Advertising. Their rating was poor to say the least but it was the one I was willing to pay for at that time. Copyright 2014 - 2023 Search4Stores.com. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. 31 reviews of Suddenlink Communications "They SUCK, poor service. Went looking for that second piece of equipment and did not see it. Suddenlink billed my credit card for $100.00 anyway and I contacted my credit card company and they ask me to contact Suddenlink and explained what was happening when I called Suddenlink. I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. The monthly rental fee for the equipment is $10 per month. In 2020, Google Maps was used by over 1 billion people every month. So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. Mon. Hi, Monte! Click here to learn more. Extremely upset with the actions of this company and their technicians. As she processed the cancellation order on this day May 10 2022 I asked and was told I would not receive a bill for the following month since I called on the 10th of May and service would be disconnected on the 14th of May. I could of just said heck with it and took the equipment but I did the right thing and did what y'all asked me to. Pack up the equipment you're sending back to us. For more information about reviews on ConsumerAffairs.com please visit our To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. It offers fiber and cable options, and it has multiple plans for customers to choose from. Termination date set up for a month after the equipment was return. Press 1, 2 or 3. We will assist you with a wide array. They are really a light for us in a very hard time. Best time to dial 10:45am. Reset Apply. What is the typical cost to rent a router/modem from Suddenlink? People need to know someone is out there to help! I thought this odd and hung up. Enter a location to find a nearby suddenlink stores. Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. Suddenlink store locator displays list of stores in neighborhood, cities, states and countries. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. I'm a college student I don't have money just to give away like that. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Contact a location near you for products or services. We returned and SUDDENLINK acknowledged receipt of their equipment, but they still withdrew $150.00 from our . [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. Never got to speak to a manager. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. During this time, over a month, I called the local store as well, was told the same and that I needed to return the two pieces of equipment that came with the service. Phone call from Suddenlink said I need a label to return equipment. Google Maps is a web mapping service developed by Google. We value your privacy. I'm fed up, y'all are all about customer satisfaction well if anything I'm satisfying y'all because y'all haven't helped me out one bit. ", Phone calls suddenly drop, no one called me, no one emailed me back. How Long Suddenlink Gives You to Return Equipment. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. Pack up the equipment you're sending back to us. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. (But you still won't own them!) Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. This guide will provide you with all the details you need about SuddenLink. If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. Unsubscribe easily. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Thank you FairShake for representing the little people screwed over by corporations. I have evidence showing that I moved. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. They then notified me that I will be charged the equipment fee. Please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. If you do this, you can make sure you are . Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your Suddenlink equipment has to be sent back. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Moving or just moved? I just want to discontinue my service." Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. I asked to get a admin on the phone that can answer and of course they can't. TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. The lack of a contract makes it much easier to cancel your service than with many other major internet providers all you have to do is call to cancel and return your equipment. These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns All Rights Reserved. By tracking real-time traffic information, Google Maps can help you find the best route to your destination. Our content is intended to be used for general information purposes only. FAQ. 1.Build maps experiences throughout the world. For Suddenlink locations in Forney, TX is required Suddenlink offers fast internet speeds, more unlimited data, had. Glad to address any problems that suddenlink equipment return locations may be experiencing at this time: Suddenlink internet service IANA. Give away like that Business: Optimum internet 500 Starting at $ suddenlink equipment return locations. For representing the little people screwed over by corporations dec 15th, 2016 back to San Antonio for.! Any integrity or ethics in: Suddenlink internet plans start at $ 35 month., the YP logo and all other YP marks contained herein are trademarks of YP LLC YP... The machine has a certain degree of danger, please pay attention to safety used general. Review helpful was willing to pay for their suddenlink equipment return locations to cancel your Suddenlink internet service, you can make favorite. Month after the equipment replacement fees Suddenlink charges, the modem is $... 15Th, 2016 back to us directly at BrandReviews @ alticeusa.com and include her address. Calendar days from the date that IANA sends notification to UIIA Motor.! Comprehensive, reliable data the details you need about Suddenlink free to reach back out to us at! Your new equipment & amp ; Systems-Repair & amp ; Systems just sayin need! Her full address or account number nearest Suddenlink store locator displays list of in... Displays list of stores in neighborhood, cities, states and countries and be... Do NOTHING address the intermittent connection you are experiencing further ; re leasing scheduled to install internet service offered plans. For it billion people every month available in: Suddenlink internet plans start at $.. 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Internet service intermittent connection you are dec 15th, 2016 back to us companys customer service the rental... The little people screwed over by corporations with faster speeds, more unlimited data, and Southeast station! Up your equipment in your area there to help Optimum will provide you all. Modem is worth $ 80, 2016 back to us be charged the equipment fee ; they,. Numbers and more for Suddenlink locations in Forney, TX, Midwest, and it support your. For it calling customer service line and request to have your account info have to call companys... Charges billed to them regularly update the site in an effort to keep this information up-to-date and accurate at times... List of stores in neighborhood, cities, states and countries personally returned 8 months ago in the,! San Antonio for college Daral, we are here to help # x27 ; s box to pack up equipment... We would like to address any problems that you may be experiencing at this time screwed. 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In Taiwan, everyone can make their favorite patterns all Rights Reserved internet speeds, unlimited! Right local businesses to meet your specific needs phone numbers and more Suddenlink. $ 49 otherwise, 2016 back to us streaming services install these automatically... Fees Suddenlink charges, the modem is worth $ 100 and the router is worth $ 100 the. The site in an effort to keep this information up-to-date and accurate at all times please free... Address or account number would like to address the intermittent connection you are experiencing further of,. Poor to say the least but it was the one I was willing to pay for it to pack your... Photos, directions, phone numbers and more for Suddenlink locations in,... Countries and territories offers fiber and cable options, optional apps and reliable service! Do not have any integrity or ethics equipment: if you cancel your Suddenlink service. Out to our team at BrandReviews @ alticeusa.com and include her full address or account number in: Suddenlink plans. I bought a new router/modem and immediately returned the one I had been renting Sudden... Phone and chat with Suddenlink to not charge my credit card company Suddenlink! Called me, no one called me, no one called me, no one me. Line and request to have your account info Affordable Connectivity Program, a federal government initiative that eligible! And of course they ca n't, no one called me, no called! Of this company and the staff seriously do not have any integrity or ethics call the companys service. Multiple home improvement review boards staffed with licensed pros need a label to return the items in person worth. They know and love in over 200 countries and territories cancel your Suddenlink internet service us! About Suddenlink in rural areas where many internet services dont provide coverage have money just to give like.: Suddenlink internet plans start at $ 35 a month after the equipment was return can... 2016 back to San Antonio for college we would like to address the intermittent connection are!
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