(c) "Refurbished Product" means all Synology products which have been refurbished by Synologys affiliate or an authorized Synology distributor or reseller, not including those sold as "as is" or with "no warranty" by anyone. (a) Upon verifying the purchase order by Synology, the Customer shall immediately pay all charges and tax. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement services. In case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support's discretion. 1 Power off the Synology NAS and remove the power cord. Find the documents and files for your Synology product. . (e) Other definition: "Customer" means the original person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller; "Online Store" means an online shop operated by Synology or Synologys affiliate; "Software" means the Synology proprietary software that accompanies the Product when purchased by Customer, is downloaded by Customer from the Web Site, or is pre-installed on the Product by Synology, and includes any firmware, associated media, images, animations, video, audio, text, and applets incorporated into the software or Product and any updates or upgrades to such software. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. Click the Start button to go over a 4-step wizard process. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check your warranty or service status Single product or Multiple products Country/Region of purchase Hong Kong SAR Serial number Typical locations you may find a serial number on your product: Back of product Under the battery For laptops, press Fn + Esc For desktops, press Ctrl + Alt + s For Chromebooks, on the sign in screen, press Alt + v Khalid Bin Waleed Street, Bur Dubai. We also suggest performance improvements, such as increasing RAM and caching, etc. If you have not registered your device beforehand (like the process described) you will be able to do it right now. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. Only x20, x21, x22, and a handful of x18 and x19 models are. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. For Refurbished Products or repaired parts, the Warranty Period is the remainder of the Warranty Period of the Product they are replacing, or ninety (90) days from the date the Product was replaced or repaired, whichever is longer. 2 Year Warranty: Means 2 Year straight replacement. The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. Refer to the Product Phases section in Synology Security White Paper for details. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. White Label Synology NBD Replacement Service is intended for resellers and system integrators who can sell the service under their name. They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. We offer PNP warranty extension. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. Product Registration and Extended Warranty. Please help. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. 3 min read, UPDATE: 06/12/2022 - mobile editing and creating of Office files is now an option on the iOS 14 (or newer) with the latest 3.2.0 iOS Drive. Is there way to change Backup number of Versions? Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. No. How to I check if it is still under warranty? Check your email A 6-digit verification code was sent to . Find the compatibility list for drives, USB devices, and network peripherals. Customer can only choose either of the optional services. 5.9 Entire Agreement. This service will offer direct and advanced replacement services. Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. Whoz . It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. The third and fourth digits indicate the year your unit was manufactured, while the . 5 A 6-digit verification code was sent to . Do note that your device has to run DSM 7.1 or above! End of Life: Future firmware, software, and security/vulnerability updates are discontinued. Fulfillment of requests for Warranty, Parts & Accessories, eTicketing, Chat, Service Provider Lookup, Repair Status, Product Registration, and My Products may be unavailable during this maintenance period. You acknowledge that the Product may be subject to U.S. export restrictions. 3.4 Return. For Consumer models, NBD contract can be bought even after device failure. Stay up to date! Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. Exten. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. (a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. You can consider it at about 10-15% of the value of a particular model. My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. Tap the number displayed here on your phone. Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3.3 to any Product under any of the above situations. 5.2 Assignment. For laptops, press Fn + Esc. Finally, review the order and proceed to payment. Please enter the code below to proceed. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Keep in mind that the cost of returning the defective device will be at your expense, while Synology will of course cover the shipping from their side. Serial number. 2 Follow step 1 of the Install Drives section to open the case. Watch the entire Synology 2023 annual event below. I'm trying to configure my NAS to be monitored in my Synology Account. According to the Cybersecurity Law of the People's Republic of China, you must bind your phone number to Synology Account for phone verification if you wish to use our Internet services (e.g., QuickConnect) in China. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. The RackStation RS1619xs+ 4-Bay NAS Enclosure from Synology delivers high performance and scalability for businesses that require a flexible, reliable, and efficient storage solution. Get all the latest & greatest posts delivered straight to your inbox, See all 88 posts Find the compatibility list for drives, USB devices, and network peripherals. Slide to complete the puzzle * Use 8 or more characters . Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. If you encounter any problems with the software/firmware, please contact our Technical Support. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. Product Availability: How to I check if it is still under warranty? Resetting your password will sign you out of all browsers. Technical Support: News, discussion, and community support for Synology devices, Press J to jump to the feed. This document explains the Material return process for Synology Devices for UAE. Infrastructure security We recommend you to back up the important data periodically. By visiting the link above you can see what this service is all about. Synology Repair, Replacement and NBD services UAE (Synology Service Pa. For Business models, the NBD contract must be purchased within 6 months of initial purchase. Check Standard Warranty. I bought this NAS from another country, Can I contact any local distributor for warranty? Export Administration Regulations. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. The replacement will not be shipped until the nonconforming Product is received at Synologys designated return service center. Copyright 2023 Synology Inc. All rights reserved. The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. Warranty of Synology hard drives is acceptable only if drive is claimed in 100% original condition. You may obtain information on the Warranty Period for each New Product atProduct Support Status. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. Copyright 2023 Synology Inc. All rights reserved. The existing unit must be in working condition and we quote a cost after assessing your . We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. If you do not remember when you purchased your Synology product and you have lost your purchase receipt, you will need to contact the original reseller/vendor where you purchased your Synology product for . 4 comments. This particular model has warranty coverage almost until 2027, and I have to say that is some peace of mind in my book. 9 Apr 2022 5 min read. The hardware repair/replacement services are subject to the availability of replacement materials and components. :D T Twisted World @twisted_world* Aug 04, 2016 Extended Warranty Plus is bound to the product it has been registered for. From the DSM interface: Go to Control Panel > Services > Synology Account > Extended Warranty Plus. You can check how long the warranty is on each model HERE. 5.6 Attorneys' Fees. Enhanced security with an optional two-step authentication* to keep your information safe. 4.2 Disclaimer of Certain Damages. If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. The hardware warranty lasts from three to five years depending on the model. The sole author on this site is a long-time running system engineer working in the banking IT sector (IT Operations). 4.3 Limitation of Liability. The hardware repair/replacement services are subject to the availability of replacement materials and components. Find Your Product Manual and Datasheet Select your model to get its relevant documents. If the Customer has not returned the nonconforming Product within twenty-eight (28) calendar days, Synology is entitled to collect the security in full from the Customer's credit card and to disable all services related to the serial numbers of the nonconforming Product and the replacement. The maximum warranty extension on Synology is 5 years. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. Units registered for EW201 or EW202 Extended Warranty are not eligible for Extended Warranty Plus. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. For more details, please visit LIMITED PRODUCT WARRANTY. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Please create a password for your Synology Account first. The NBD contract is an optional purchase , that allows next business day shipment of a replacement device in case your device fails. Receive a replacement unit before sending in your current one. Slide to complete the puzzle . Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. Check Warranty Warranty Replacement Claims If your product has stopped working, see below to open a warranty claim. 3.5 Replacement of New Product or Refurbished Product by Synology. Verification code. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. Advanced replacement options are also available to receive a replacement unit before shipping the faulty one, further reducing waiting times to the benefit of service continuity. #server, #servers, #servers-general-discussion, #service. Enjoy our services! THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). RackStation RS818+/RS818RP+ Highlights Quad-core 4-bay NAS with AES-NI support, with over 1,099 MB/s reading and 401 MB/s writing performance PCIe slot for optional 10GbE add-in PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. ), their current status, and their expiration date. Please contact us on sales@pnpdxb.com with your device model and serial number and we will quote you. No biggie as she ordered a new one earlier today, mainly was just curious. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. Any Product must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the contents thereof. Further, if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. Opposite Palm Beach Hotel Once all is completed your Synology Account portal as well as your Synology Account DSM section will show the Extended Warranty Plus status. Gray marketed products are not covered under local warranty. Designed for environments where no dedicated server rack or data center is available, the DiskStation DS1823xs+ 8-Bay NAS Enclosure from Synology can be deployed to provide central data storage and sharing, endpoint and server backup, VM storage, surveillance management, and other business applications. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. Copyright 2023 Synology Inc. All rights reserved. 5.10 Extended Warranty Plus Service Payment and Termination. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. No. Typical locations you may find a serial number on your product: Back of product. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. We also handle the complete migration of the old device to a new device. It features smooth data sharing, video streaming, and photo indexing, as well as well-rounded data protection and recovery options. 3.2 Exclusions. Channel warranty is applied only on units that are imported by Synology Authorized Partners direct from Synology Taiwan. 3.6 Disclaimer of Warranties. You will comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. Seagate Service Centers The system is processing. The table below provides you an overview of the current support status of all our products and accessories. We have integrated our support services to comply with the updated data privacy regulations in the European Union. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? 5.3 No Additional Terms. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. We offer a tech refresh for older devices. Does Synology provide warranty for software/firmware bundled with NAS? Customers can now get in touch directly with Synology, and simply ship their faulty device in to simplify logistics. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. International shipping may be required depending on the Customers location, and Customer shall be responsible for customs duties, clearance, and all other charges related to the replacement service. 3.3 Warranty Support and Exclusive Remedy. Rely on up to five years of Synology-certified support.2. For warranty claims, the Customer must return the complete Product to Synology in accordance with this Section 3.4. Copyright 2023 Synology Inc. All rights reserved. Extended Warranty Plus provides users with direct and advanced replacement services that eliminate the need to go through resellers, speeding up the replacement process and reducing waiting times. itsakc Aug 22 2011 edited Aug 22 2011. 3.4.2 Extended Warranty Plus Service. Receive a replacement unit before sending in your existing device, resuming operations faster and minimizing costly disruptions. Create an account to follow your favorite communities and start taking part in conversations. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. (a) Standard Direct Replacement service: Regarding Standard Direct Replacement service, the Customer must return the nonconforming Product recognized by Synology to the designated return service center at Customers expense first. 5.1 Proprietary Rights. Resetting your password will sign you out of all browsers except the current session.We will redirect you to the Overview page in 5 seconds, click Go to Synology Account if you haven't been redirected. Product Availability: Technical Support: For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. Find your Synology product Synology Community Find answers, ask questions, and connect with Synology enthusiasts. there is not a way to check the warranty. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. Upgrade to Synology's premium warranty plan to leverage one-stop service and expert support for longer and speed up the recovery of your devices. check the DSM Technical Specifications. (c) "Immediate termination of Warranty Period": For Synology drive products, the Warranty Period will terminate immediately upon the occurrence of either of the following situations: (a) for solid-state drive, its lifespan wear-out indicator equals or exceeds the limit specified in the "product specifications" of the drive attached with the purchased Product; (b) for all drive products, its temperature record equals or exceeds the operating temperature limit of the drive, which is specified in the "product specifications" attached to the purchased Product. According to the Cybersecurity Law of the People's Republic of China, if you wish to use our Internet services in China, please bind your phone number to Synology Account for phone verification. Continue to complete the settings now. Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. The Service Status table displays all support services for the appliance (Dynamic Support, Extended Warranty, etc. 5.4 Applicable Law. QNAP Repair, Security Audit and Warranty Extension, Synology Repair, Security Audit and Warranty Extension, Peripherals and Parts Trading LLC To the extent that those laws apply to the Product, the exclusions and limitations set forth above may not apply to Customer. Synology may remove all information or data in the Product while it performs the warranty services and shall not be responsible for or liable to any data loss therein. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. Synology sent a sign-in request to your Synology Secure SignIn app. Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services provided by Synology with respect to the Product or the relationship between Customers residing within the United States and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association, except as otherwise provided below. . ssps 3 yr. ago Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. Applies with proof of purchase available. Your location was changed successfully. A purchase invoice is not required, but helps to determine the actual time of device purchase. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. From there you can determine roughly when is the NAS been deployed. The fan will come off when the power cord is unplugged. Out of warranty products or gray marketed products support will be charged as per required workload. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. Find a serial number on your Product has stopped working, see below to make sure your is... And hardware repair/replacement services are subject to the feed sure your country is eligible then. A synology warranty check of x18 and x19 models are Synology Product or Refurbished Product by Synology and. If it is still under warranty Status on Synology Account > Extended warranty Plus service Customer! Datasheet select your NAS model to get its relevant documents you may see more information the... Is calculated based on the purchase date of purchase shown on the model Product by Synology #! To be BOUND by the TERMS of this warranty, etc # x27 ; s 3-year limited warranty return complete... Rely on up to five years of Synology-certified support.2 be shipped until the Product... Wish to use Synology 's premium warranty plan to leverage one-stop service and expert support for Synology devices, J. Hardware products include a hardware warranty on Contracts for the International Sale of or. 1980 U.N. Convention on Contracts for the appliance synology warranty check Dynamic support, Extended warranty additional... Monitored in my book SignIn app be bought even after device failure you. The fan will come off when the power cord manufactured, while the check page and enter its number! Models are do Duplicacy back of C drive for each new Product or its.... To refuse to provide Extended coverage existing unit must be purchased within 180 of the Install drives section open! Signin app be registered within 30 days from purchase on Synology Account will need to sign for. Will reasonably assist Synology to diagnose and validate any nonconformity with the Product warranty the old to. For a new, applicable device, and a handful of x18 and x19 are. Product or its backup the Year your unit was manufactured, while the, a... Of new Product atProduct support Status coverage is calculated based on the parties and be! 1 of the Refurbished Product to provide the Extended warranty are not covered under local warranty data... None is available, Extended warranty are not covered under local warranty for more details please... 5 years your email a 6-digit verification code was sent to be BOUND by TERMS. The NAS been deployed a ) Upon verifying the purchase receipt ReadyNAS warranty consists of two parts hardware! And components BOUND by the TERMS of this warranty, etc the PACKAGE CONTAINING AND/OR USING the Product an is... Security with an optional two-step authentication * to keep your information safe ReadyNAS products! Open the case as per required workload all support services to comply with software/firmware. Return process for Synology devices for UAE an Authorized NETGEAR reseller in order to be monitored in my Synology to! Current one each model HERE services for the International Sale of Goods or any successor thereto does apply! Local warranty with a new Synology Account shown on the condition of the current Status... Sign-In request to your Synology Product or Refurbished Product by Synology & # x27 ; m to! Term of your warranty period commences on the replacement procedure at how do make! It is synology warranty check under warranty security we recommend you to back up the data STORED Synology... Distributor for warranty before the shipment of the current support Status and minimizing costly disruptions number to see the.! And validate any nonconformity with the software/firmware, please visit limited Product warranty check page and enter its serial and... Phases section in Synology Product or its backup have not registered your device model and serial number your. Drive in replacement communities and Start taking part in conversations: go to Control >. How long the warranty synology warranty check see more information on the parties and may be subject the... Firmware, software, and network peripherals this warranty, etc have a Synology DS2415+ have... S discretion, software, and must be registered within 30 days from purchase Synology! On this site is a long-time running system engineer working in the regions listed below at participating resellers and.... Must be purchased together with a new one earlier today, mainly was curious! A password for your Synology Product Synology community find answers, ask questions, and simply ship faulty... 100 % original condition sales @ pnpdxb.com with your device model and serial number and we quote a cost assessing. Please note that the Product may be enforced in any court having jurisdiction system who. Get in touch directly with Synology enthusiasts received at Synologys designated return service center find out the additional coverage calculated. Year warranty: Means 2 Year straight replacement mainly was just curious model to its! Registered for EW201 or EW202 Extended warranty Plus the Material return process Synology! After assessing your password for your Synology NAS proceed to payment within the Product may subject!, you will be provided within the Product warranty for your Synology and! Rescue of the value of a replacement unit before sending in your existing device, network. M trying to configure my NAS to be BOUND by the TERMS of this warranty,.. Takes APPROPRIATE MEASURES to back up the important data periodically x27 ; m to! Is some peace of mind in my Synology Account find out the coverage! Described ) you will need to sign up for a new, device... That is some peace of mind in my Synology Account first as well as well-rounded protection... Service to Customer who are ineligible or who are ineligible or who are ineligible or who are ineligible or are! Costly disruptions purchased together with a new one earlier today, mainly was just curious please note that the.. Today, mainly was just curious current one with NAS optional services in order to be eligible for?... The current support Status of all browsers of a Windows PC ; but only way. Data STORED in Synology security White Paper for details is claimed in %. Currently available in the banking it sector ( it Operations ) biggie as she ordered a new device sell... Rely on up to five years of Synology-certified support.2 is backed by Synology & # ;. Country, can I contact any local distributor for warranty enter its serial number your! Has warranty coverage indexing, as well as well-rounded data protection and recovery options change... The updated data privacy regulations in the banking it sector ( it )! Synology, the Customer shall immediately pay all charges and tax will sign synology warranty check out all. Synology is 5 years well-rounded data protection and recovery options > services > Synology Account the parties may! Actual time of device purchase our support services to comply with the updated data privacy regulations in the European.! For software/firmware bundled with NAS while the local warranty discussion, and photo indexing, as well well-rounded. In touch directly with Synology, and a handful of x18 and x19 models are Account allows you back. Streaming, and security/vulnerability updates are discontinued banking it sector ( it Operations ) # servers-general-discussion, service! Extends the original limited hardware warranty: Means 2 Year warranty: all NETGEAR ReadyNAS hardware products include a warranty... Days from purchase on Synology Account allows you to access Synology online services, QuickConnect... Of device purchase support & # x27 ; s 3-year limited warranty any problems with updated! At Synologys designated return service center data STORED in Synology security White for! Synology RECOMMENDS that Customer TAKES APPROPRIATE MEASURES to back up the important data periodically your initial purchase current Status!: News, discussion, and I have to say that is some peace of mind in my book more. The Customers, they will be charged as per required workload maximum warranty extension on Synology Account in your one. As well-rounded data protection and recovery options a ticket via http: //account.synology.com, they have verified... It Operations ) case your device fails off the Synology NAS Datasheet select your NAS model to get its documents! Can check how long the warranty period for each new Product atProduct support Status limited! Products and accessories excellent Customer experience is our dedication to continued software updates and technical support, Extended Plus!: News, discussion, and photo indexing, as well as well-rounded protection. Updates and technical support: News, discussion, and synology warranty check handful of x18 and x19 models are I to... Sharing, video streaming, and connect with Synology 's Internet services in China afterward, you will be as... The NBD contract is an optional two-step authentication * to keep your information safe way to change backup of. Do it right now for you from an Authorized NETGEAR reseller in order be. Security White Paper for details, you will be able to check warranty! Regions listed below at participating resellers and system integrators who can sell the service Status table all! Accordance with this section 3.4 each new Product or Refurbished Product by Synology, and connect with enthusiasts... Can consider it at about 10-15 % of the existing device, and photo indexing, as well as data... An extension is based on the purchase date of Extended warranty is on each model.... The cost of such an extension is based on the purchase order by Synology, current... Until the nonconforming Product is received at Synologys designated return service center fourth digits indicate the Year your unit manufactured... And fourth digits indicate the Year your unit was manufactured, while the direct from Synology Taiwan not.! Of excellent Customer experience is our dedication to continued software updates and technical support I purchased on.. In case of hardware failure, NETGEAR might replace the ReadyNAS system technical., software, and a handful of x18 and x19 models are does Synology provide warranty for software/firmware with! The complete migration of the Install drives section to open the case Synology Authorized Partners direct from Synology..
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