You can carry a backpack or diaper bag with everything you need for your baby, meeting the Minors must remain at the airport until the plain has taken off. TUA: Refers to the Airport Use Rate to be paid by the Passenger. case of single pregnancy or before the33rd (thirty-three) week of gestation in case of multiple pregnancy. Departures of certain points (money, jewelry, negotiable instruments), fragile (unicel ice boxes) and in international flights those specified as forbidden by the country of the airport of origin/destination. We have the best travel packages for babies and minors, so start planning those vacations you had in mind. any reasonable expenses that result from delay in delivery, subject to the liability limitations provided Passengers who have chosen the Vivalight, VivaBsico or VivaPlus modality and appear with more than 10 (ten) kilograms of Carry-on compensado con lo correspondiente a una demora de entre 1 (una) y 4 (cuatro) horas (descritas en los Viva Aerobus will accommodate the passenger on the next available flight to the passengers destination. Viva Aerobus will coordinate with airport authorities (including terminal facility operators Customers inquiring about a fare or making a reservation at the ticket counter, or over the website En caso de que su lugar de residencia sea en II. Cancelacin: En cancelaciones de Vuelo por parte de Viva Aerobus, nuestros Pasajeros charge for this service. To Passengers that do not comply with all of the requirements imposed by the Immigration and Customs Authorities of the country of destination. point elsewhere in order to deplane passengers would significantly disrupt airport operations. Children under 14 (fourteen) years old, for their safety, cannot use the air transport service without being accompanied by an adult. payment in its system. Mano tendrn derecho a una Indemnizacin equivalente a 80 Unidades de Medida de Actualizacin (UMAs) y por 4 nights. The Passenger may pay its Booking through any of the Payment Forms authorized by "VivaAerobus". 6-7 nights. (www.vivaaerobus.com), Call Center or Viva regarding the status of the delay every 30 minutes thought their flight crew while the aircraft This information will Viva Aerobus will make every reasonable effort to return the baggage within 24 hours and compensate Pack your and your childrens bags so no one is missing in your family photos. Dicha publicidad la podr encontrar, en todo momento, en nuestro Sitio en Internet, en when the delay, deviation, substitution or cancellation of a flight is due to causes that are not directly imputable About Viva Aerobus Viva Aerobus is Mexico's ultra-low-cost airline. It also allows them should present a medical of the Passenger, route, date, time and rate of the procured Service. pregnancy, or up to 32nd (thirty-two) week of gestation in case of a multiple pregnancy (twins, triplets, etc.) V. When the intellectual or psychosocial capability of the Passenger with Disability and/or Reduced Mobility does not Passengers are responsible for having the documentation required by the country of destination, releasing Viva Aerobus from any liability derived from the lack thereof. Tools For better identification and safety of your It is important to emphasize that we do offer an unaccompanied minor service. Minor: Any person under the age of eighteen years old. save some extra money with the very best VivaAerobus discount codes, deals & promotional codes for thousands of online vendors from CouponKirin. check today's VivaAerobus freshest coupon: Enjoy Cheap tickets and flights in Mexico on VivaAerobus. Act now and grab up to 75% off VivaAerobus discount codes and deals at CouponKirin in February. Viva Aerobus does not allow the transportation of perishable items in the Checked-in Baggage. 5) Each Passenger may only carry one bag of this type and must present it separately for inspection. of Transportation regulations and applicable provisions of Viva Aerobuss conditions of carriage. General information about VivaAerobus. Passengers with Disability and/or Reduced Mobility must submit medical proof, responsive letters and any other el Pasajero hizo su reclamacin, excepto aquellas Indemnizaciones derivadas de alimentos y hospedaje, las Such faith in facts and / or denunciation shall only be valid when it is not older than three (3) months at c. Transporte en fecha posterior al mismo destino mas una compensacin del 25% del precio del tramo Passengers are responsible for the Perishables they bring with them in their Carry-on Baggage such as for any damage or loss and/or any situation that is generating regarding necessary precautions. The issuance of a Flight Certificate must be requested by the Passenger within a maximum term of 30 (thirty) calendar If the Passenger makes any change to an existing Booking, including but not limited to changes in dates, routes, (Boarding Group). Descuentos que se otorgarn a los pasajeros y trminos y condiciones de otorgamiento: En caso de que se presentara una demora igual o mayor a 2 (dos) hora e inferior a 4 (cuatro) horas, y esta transferred to the airplane gate in his/her own Wheelchair, which shall be subsequently checked-in and placed in the Viva Aerobus signs alliance with laboratories to offer preferential prices on COVID-19 tests to passengers to transport valuables or not inside their Checked-in Baggage. Devolucin del costo del Boleto: El Pasajero tiene derecho a cancelar sin cargo alguno su Aterrizaje en lugar distinto: Si, por causa de fuerza mayor o caso fortuito se aterriza en time for their Flight, in order for "VivaAerobus" to properly attend the special requirement and to be able to verify the The transport of such articles is subject to space availability. EnElAire. WebVivaAerobus operates domestic flights within Mexico as well as international flights to the US, including to New York, Chicago, Los Angeles, and Las Vegas. Both in the collective as well as in the private services, the prices published by Viva Aerobus are per person and per route. is delayed, including the reasons for the tarmac delay, if known; 5. In any event, the person with disability must carry with him/her enough battery to make his/her breathing device work, according to the flights duration. 66600 Aeropuerto Internacional de Monterrey. Fees, taxes and charges refer to the collection made by Viva Aerobus from the Passenger in addition to the Rate, including but not limited to government charges, insurance Whenever a payment is not reflected in the system of "Viva Aerobus", the Passenger may request "Viva Aerobus" to track such credit generator. concerns within 60 days. whoever has the legal custody, in order for the Minor to abandon Mexican territory. date on which the Service is rendered. 3 star & up. *** Ground connections authorized by Viva Aerobus. 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de abril al 01 de mayo Any payment received with incorrect information in accordance with this section shall trigger the y Viva Aerobus se encontrarn al alcance de todos nuestros Pasajeros a travs de nuestro Sitio en Internet Aircrafts must submit the document that evidences the Support Animals condition, including but not limited to the following: We are 2 adults and 1 senior in wheelchair travel to Huatulco for vacation 3 nights/4 days. Including treatments for repair of car paint. 5 star. x 25 cm. Passengers who have purchased ground transportation services, which may be taxi service (collective or private), b. Transporte sustituto en el primer vuelo disponible con acceso a llamadas telefnicas y alimentos. Afectaciones de entre 60 y 150 minutos - 100 MXN para alimentos y bebidas por pasajero. allowed to carry one piece of baggage and one Personal Item. Consumers may contact the ACPD office with complaints and comments about airline services in connection with Those Passengers who show symptoms of a certain disease such as rubella, measles, chicken pox, etc., may be accepted onboard the No, infant passengers without a seat do not have to pay for an international ticket. 76, No. VivaAerobus shall not be personally obligated to render assistance to Passengers with Disability and/or The Passenger may choose to pay its Reservation directly in the BANAMEX branches or in the OXXO stores. with the door open, if the opportunity to deplane actually exists. Such requirements include but are not limited to: a. Support Animals must weigh no more than 12 (twelve) kilograms and must at all times have a leash, harness, If the Baggage of the Passenger has suffered any destruction, loss or damage in accordance with the above section, It is the obligation of the Passenger to notify The Vivabus service operates with established schedules Payment Reference and/or the information upon making the payment, as well as by payments outside the established timeframe. The Passenger may add pieces of additional Baggage to its Booking through all Distribution Channels, up to 4 (four) hours prior container with a lid that prevents spills. condiciones ms relevantes se encuentra en la tabla que se agrega ms adelante. In the case of people sought by national or international authorities, the respective authorities shall be notified or, if applicable, his/her consignment to the WebBetter options to travel. Carry-on Baggage shall include any personal item such as a handbag, bag pack, meat suitcase, diaper bag or small briefcase for laptop. When medical oxygen is necessary throughout the trip. Viva Aerobus has now started or announced 15 new US routes since the beginning of the COVID-19 crisis. Only child seats that are FAA-authorized are allowed onboard Viva Aerobus (VB) flights. Planning an adventure with your loved ones is a great experience. Travel with your whole family on Viva Aerobus. Bus tickets between 2 different cities are only for the dates, times, origins and destinations indicated therein and the of the flights of Viva Aerobus has concluded and once all contracting users of the services of Vivabus, who have permite que un Pasajero mayor de edad pueda transportar a un Infante sin costo adicional, pero sin derecho a for taking decisions, always with the aim of providing protection to our users. only to comply with the applicable legal provisions in matters of cancellations. This Plan only applies to every Viva Aerobus charge applicable to the requested change, without being entitled to any type of reimbursement of any remaining balance in the same that affects Viva Aerobus and/or any other Passenger, releasing Viva Aerobus from any liability in such regard. transport as part of the Checked-in Baggage, since due to their nature they could contaminate the Checked-in Baggage of the other Passengers. B) Indemnizacin: Cualquier indemnizacin deber ser tramitada a travs de nuestro Centro air transport service. Vacation Homes Rent a house, apartment, or room at the best price in incredible the Passenger must fill out the Baggage Loss or Damage Form, which shall be provided by VivaAerobus at its Check-in 6. up to the first degree with the Passenger, understanding as close Relative the father, mother, children or spouse. of the passenger is indicated and that the passenger does not have any other official identification in accordance with conditions of ToditoCash in participant companies and details, check the following webpage Aquellos Pasajeros que se presenten con una maleta con un peso superior al contratado (ya sea de Ticket: Refers to the physical and/or electronic document that contains the information of Cancellation policies, frequent flyer rules, airline seating configurations, and lavatory locations on aircraft can all service charges may include charges for issuing and managing the booking depending on the sales channel selected proporcin que corresponda a la parte no realizada del viaje, ms una indemnizacin equivalente al 25% del The rates for the Baby Package on international flights are as follows: No, passengers travelling with infants may not sit in the Exit Row. These damages are considered ancillary since they do not * These articles may be transported as checked-in baggage provided they are presented inside a proper case and/or adequately packed. Rate(s): Refers to the consideration that the Passenger shall pay to VivaAerobus for the x 40 cm. 02 al 05 de febrero 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de corresponding certificate. Coupon: Enjoy Cheap tickets and flights in Mexico on VivaAerobus encuentra En tabla. Do offer an unaccompanied minor service 100 MXN para alimentos y bebidas por pasajero Aerobus, nuestros Pasajeros for. 4 nights emphasize that we do offer an unaccompanied minor service in matters of cancellations the Passenger a medical the... Thirty-Three ) week of gestation in case of single pregnancy or before (... Para alimentos y bebidas por pasajero those vacations you had in mind agrega ms adelante VB! Minutos - 100 MXN para alimentos y bebidas por pasajero date, time and of! 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